Case Administrator

1 month ago

Caernarfon, United Kingdom Ministry of Justice Full time

**Case Administrator - Caernarfon - 74741**
**£20,126 - £23,182**
**Caernarfon**:
**Case Administrators play a vital support role in probation teams, **Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.

**We’re looking for empathetic, patient and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service**

If you are successful in the recruitment process and join the Probation Service, **your starting salary will be £20,126** rising** **to a maximum of £25,210.

The Probation Service offers the opportunity for annual pay progression. The table below shows the pay increases a Case Administrator could receive:
Present Day £20,126

1st April 2024 £22,320

**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The jobholder will provide administrative support within the Probation Service (PS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the PDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

**Behaviours**
- Delivering at Pace
- Making Effective Decisions
- Working Together
- Changing and Improving
- Managing a Quality Service

**Experience**
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, i

  • Case Administrator

    1 month ago

    Caernarfon, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 348789**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Case Administrator

    1 month ago

    Caernarfon, United Kingdom Ministry of Justice Full time

    Salary 1 - £ 22,096 - £24,718 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Caernarfon Building/Site 1 - CAERNARFON CRIMINAL JUSTICE CENTRE CAERNARFON, LL55 2DF Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time Role...

  • Case Administrator

    6 days ago

    Caernarfon, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 288681**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you...

  • Administrative Officer

    2 days ago

    Caernarfon, United Kingdom Ministry of Justice Full time

    **Administrative Officer - 69989** **£21,775** **Caernarfon**: **Background** Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within His Majesty’s Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS...

  • Administrative Officer

    2 days ago

    Caernarfon, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 264437**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Administration Officer

    6 days ago

    Caernarfon, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,940 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Caernarfon Building/Site 1 - CAERNARFON CRIMINAL JUSTICE CENTRE CAERNARFON, LL55 2DF Grade 1 - AO Organisation Grade for MoJ 1 - AO Post Type 1 - Fixed Term, Loan Duration of appointment 1 - Up to 6 months Working Pattern 1 - Full...

  • Administration Officer

    6 days ago

    Caernarfon, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 349631**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed term - Loan**Length of employment**: - For a period of up to 6 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible...

  • Receptionist

    1 month ago

    Caernarfon, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,096 - £24,718 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Caernarfon Building/Site 1 - NPS CAERNARFON PROBATION OFFICE, LL55 1BN Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time Role Type 1 -...

  • Receptionist - Caernarfon

    1 month ago

    Caernarfon, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 348848**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Monitoring and Finance Officer Temporary

    1 month ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-25349 Job title: Monitoring and Finance Officer Temporary Directorate: Corporate Leadership Team Service: Supporting People Closing date: 07/09/2023 10:00 Job type/Hours: Temporary (see job advertisement) | 37 Hour Salary: £24,496 - £26,845 a year Pay Scale: S1 Location(s): Caernarfon **Gwynedd Council offers an attractive...

  • Receptionist - Caernarfon

    6 days ago

    Caernarfon, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 288279**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...

  • Receptionist

    6 days ago

    Caernarfon, United Kingdom Ministry of Justice Full time

    **Receptionist - Caernarfon - 74320** **£20,126 - £23,182** **Caernarfon**: **_ HMPPS_**_in Wales: _** **_Preventing victims by changing lives_**: - HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the people we work with the opportunity to change their lives. We commission and provide offender management services...

  • Field Sales Representative Grocery Caernarfon

    1 month ago

    Caernarfon, United Kingdom Red Bull Full time

    **Company Description**: **Red Bull UK and Acosta Europe are looking for Field Sales Representatives to join our team based in Caernarfon, Wales.** You will drive sales through availability and visibility of Red Bull soft drinks at the point of purchase. Your customer base will consist of independent convenience stores or major retailers in a defined...

  • Education Project Officer Temporary

    1 month ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-25300 Job title: Education Project Officer Temporary Directorate: Education Service: Pupils and Inclusion Closing date: 17/08/2023 10:00 Job type/Hours: Temporary year | 37 Hour Salary: £27,344 - £29,439 a year Pay Scale: S2 Location(s): Caernarfon Gwynedd Council operates internally through the medium of Welsh, and offers...

  • Education Project Officer Temporary

    1 week ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-25300 Job title: Education Project Officer Temporary Directorate: Education Service: Pupils and Inclusion Closing date: 17/08/2023 10:00 Job type/Hours: Temporary year | 37 Hour Salary: £27,344 - £29,439 a year Pay Scale: S2 Location(s): Caernarfon Gwynedd Council operates internally through the medium of Welsh, and offers...