Partnerships Engagement Officer

3 weeks ago


Loughborough, United Kingdom CIMSPA Full time

**Do you have a for detail, have great customer service skills and enjoy working as part of a team?**

**Then this might be your next role.**

The role of the Partnership Engagement Officer sits within the Local Delivery Team whose purpose is to service and grow our extensive network of employers and education providers as CIMSPA continues to act as the lead agency for workforce development. This role is a key driver in the department, ensuring all our partners’ data is maintained and updated, whilst supporting external key contacts with their CIMSPA partner journey.

As a Partnership Engagement Officer, you will service and support our existing partners, helping them navigate the online portal, provide training to key contacts through proactive engagement, and advocating member and partner retention, whilst supporting our leadership team through departmental monthly and quarterly reports.

You will work with the Local Delivery Team to ensure that, through your administrative experience and eye for detail, they are supported in maintaining their database and be a CIMSPA product and service champion. You will be responsible for managing the relationship with our existing partners including contractual agreements, renewals, membership and general queries.

This role offers flexible hybrid working, enabling our colleagues to divide their time between our head office in Loughborough and working from home. Specific details/flexible working options can be discussed as part of the interview process. We recognise the many benefits that an effective hybrid working culture brings to both CIMSPA and our colleagues.

**Key tasks include but are not limited to**:

- Maintaining the relationship with existing employer partners, assisting with general enquiries.
- Onboard and train new partners on CIMSPA’s online CRM platform.
- Promote partnership and membership benefits to clients during daily engagements.
- Complete monthly and quarterly reports on key partner data points and present them to the Local Delivery Leadership team.
- Ensure the partnership data is maintained and updated on CIMSPA’s CRM system.

Please **APPLY **for the full job description.

Closing date: Tuesday 11 July 2023

**Salary**: £24,000.00-£27,854.00 per year

Work Location: In person



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