Gym Receptionist

Base Fitness, the only independent family run gym based in Beverley, East Yorkshire. We pride ourselves on excellent customer staff relationships, always striving to create a friendly, fun environment for members to train in.

Key duties required of the role include:

- Answering incoming enquiries
- Administration of payment transactions
- Dealing effectively with customer complaints
- Day to day gym maintenance and cleaning
- Creating social media content and managing social media accounts
- Knowledge of the Health and Fitness Industry
- Promote sales of products

Some desirable characteristics for the role include:

- Excellent customer service
- Knowledge of computerised management system
- Ability to work under pressure
- Competent level of MS Word and Excel
- Confidence in opening/locking up a venue
- Be able to work alone or part of a team
- Confidence handling complaints
- Excellent phone etiquette
- Exceptionally organised

Schedule:

- Monday to Sunday
- Flexible hours
- 6:30am openings
- 9pm closings

**Experience**:

- Customer service: 1 year (preferred)
- Customer support: 1 year (preferred)
- Gym experience: 1 year+ (required)

**Job Type**: Part-time
Part-time hours: 16-30 per week

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Gym membership
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Beverley, HU17 0LD: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Shift availability:

- Day shift (preferred)
- Night shift (preferred)

Work Location: In person

Reference ID: Base Fitness Gym Receptionist