IT Apprentice

_Our client is now looking for an IT Apprentice to join their busy team in Telford_

The IT Apprentice will have a range of duties in their own area assisted by the IT and Business managers. They are expected to work with supervision. The IT Apprentice will be involved in resolving routine IT issues or contributing to new programmes andprojects.

This is a fantastic opportunity to develop your skills and experience by working as our client's Apprentice. Apprenticeships give you the opportunity and support to develop new work-placed skills in an organisation committed to your professional success.You will have the opportunity to participate in a supportive environment to develop the behaviours, knowledge and professional skills required of the role and the team. Apprentices understand the importance of managing both professional and learning responsibilities.SWA had a calm relaxed professional working environment. You will be expected to support the IT manager with daily IT issues and help develop new systems and opportunities.

**IT Apprentice Duties**:

- Office 365 console administration.
- Problem solving
- Onsite cabling and network connectivity. Onsite WiFi administration.
- Perform various stock check requests as advised by IT Manager’s requests.
- Meet and greet their user base. Perform scheduled appointments and tasks
- Support for all IT peripheral equipment e.g. Projectors, Printers, Meeting room equipment etc
- The Apprentice will carry out their duties and any ad hoc requests that come from the IT or Business Manager, with accuracy and professionalism.
- SharePoint Administration.

**IT Apprentice Requirements**:

- A SWA IT Apprentice is expected to bring with them the following skills and a willingness to develop them further:

- Good Communication Skills
- Building good relationships is fundamental to the delivery of services.
- Organisational Skills
- The ability to manage your own workload and to work to team and project deadlines.
- Teamwork and Cooperation
- The ability to work flexibly in a team and contribute to a supportive work environment.
- Adaptability and flexibility
- Apprentices work in fluid, fast-paced & exciting environments. These skills are vital to responding to situations in the workplace.
- IT equipment, Windows 10, and Office 365 Experience desirable.