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Servicenow Architect- Security Cleared

4 weeks ago

Salisbury, United Kingdom Steria Recruitment Full time

Inside IR35

**Role Description**

**Responsibilities**
- Configure and develop on the ServiceNow platform including routine changes or configuration adjustments.
- Provision, configure, operate, and maintain/patch the installed ServiceNow platform.
- Perform ServiceNow upgrades and patching.
- Coordinate system updates across different ServiceNow instances, ensuring latest patches and configuration changes are maintained.
- Assist with defining the requirements for and creating the monitoring metrics, MI/BI report content and management dashboards.
- Perform operational administrative tasks as needed for production and non-production instances.
- Support ServiceNow agile software releases.
- Mentor qualified but less experienced team colleagues.
- Take ownership of projects and manage internal stakeholders.

**Essential**
- Supporting on-prem ServiceNow deployments from an operational perspective
- Strong MySQL/MariaDb Database Administration.
- Experience of supporting LINUX enterprise systems in secure environments.
- High availability/dual site service provision.
- Understanding the important monitoring requirements and metrics for LINUX, MariaDB and ServiceNow.
- Performance tuning of the above technologies.
- Growth mindset and strong team player.
- SC Clearance.

**Desirable**
- Experience with VMware vSphere.
- Experience with Git, Jenkins and Ansible.
- Experience of operating in Agile / Devops type environments.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

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