Helpdesk Despatcher

**Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.**

**We have an opportunity for a Helpdesk Despatcher to join their team of staff in the Decontamination department based in St. Albans**

**This is a Full time role for 37.5 hours a week. Part time hours are also available. The role holder will be required to cover a flexible shift pattern. 5 out of 7 days Hours can be flexible**

**Applicants should meet the following criteria**:

- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Call Handling Experience
- Previous administration experience in a private healthcare environment.
- Sterile services knowledge

**Duties of this role include**:

- To provide a first-class decontamination sterile service to the Operating Theatres, clinical departments and relevant paramedical departments
- To assist in the answering of calls from customers and preparing/amending tray lists
- To assist with the ordering and storage of supplies as required.
- To dispatch instruments to various locations as required.
- To assist in the provision of decontamination, checking, assembly, packing, sterilisation and delivery of medical and surgical equipment and sundry items to/for the customer.
- To maintain good working relationships with all customers and staff.
- To assist with stock levels and stock control.
- To promote and maintain Health & Safety within the department
- To ensure processes are followed and in accordance with policies and procedures

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities

and much more

**“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.