Assistant Underwriter

2 weeks ago


London, United Kingdom HDEC LTD Full time

_**Purpose**_

Key Responsibilities
- Working in accordance with procedures, standards & guidelines set:

- Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business, Existing Business & Renewals.
- Understand the processes and procedures required to provide quotations & put forward suitable products to meet the customer’s demands and needs.
- Understand the processes and procedures required to answer a customer’s query in relation to a Mid-Term Adjustment.
- Ensure that telephone calls are answered & dealt with promptly & efficiently
- Identify complaints and refer to the necessary complaint handler.
- Ensure that you remain compliant in everything that you do; including treating customers fairly, contract certainty & vulnerable customers.
- Required to attend & coordinate broker meetings.
- Required to understand the legal principles of insurance and insurance contracts including Clegg Gifford's obligations to insurers.
- Required to understand technical knowledge of the Clegg Gifford product range, including understanding of the coverage provisions, exclusions, and conditions of the policy wordings. Skills and Competencies
- Competent in windows based programmes; word, excel, outlook and internet.
- Excellent communication skills: written and oral.
- Ability to work alone and as part of a team. - Strong team ethic.
- Manage time effectively; ability to work under pressure.
- Good personal organisation skills.
- Good timekeeping and presentation of self and work.
- Strong interpersonal and relationship skills.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- London, RM1 3NH: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Underwriting: 1 year (required)

Work Location: In person



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