Shop Supervisor

7 months ago


Derby, United Kingdom Handcrafted Full time

**Company**: UK Leather Handycraft Ltd

**Job Title**: Shop Supervisor
- Overseeing shop activities
- Receiving, checking, pricing and storing stock
- Increase retail sales through a proactive customer service and by understanding client needs.
- Provide outstanding Customer Service
- Decide on stock visual and layout
- Opening and closing store
- Up-skilling team members, giving regular feedback to drive performance
- Reporting of queries and discrepancies in a timely manner
- Process refunds and exchanges
- Liaising and following instructions by management
- To set work schedule and staff rota
- Meet sales and productivity targets
- Resolve operational problems
- Process payments
- Deal with any refunds and customer complaints

**Salary**: £26,325.00 per year

Schedule:

- Every weekend
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

Reference ID: SOC Code: 7130


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