Shop Supervisor
7 months ago
**Company**: UK Leather Handycraft Ltd
**Job Title**: Shop Supervisor
- Overseeing shop activities
- Receiving, checking, pricing and storing stock
- Increase retail sales through a proactive customer service and by understanding client needs.
- Provide outstanding Customer Service
- Decide on stock visual and layout
- Opening and closing store
- Up-skilling team members, giving regular feedback to drive performance
- Reporting of queries and discrepancies in a timely manner
- Process refunds and exchanges
- Liaising and following instructions by management
- To set work schedule and staff rota
- Meet sales and productivity targets
- Resolve operational problems
- Process payments
- Deal with any refunds and customer complaints
**Salary**: £26,325.00 per year
Schedule:
- Every weekend
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
Reference ID: SOC Code: 7130
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