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Internal Communications Officer

3 months ago

Bradford, United Kingdom Anchor Trust Full time

**Job Title: Internal Communications Officer**

**Salary: £33,231**

**Location: Bradford office/ hybrid**

**Hours: Full time**

**Contract: 12 months fixed term**

**About the role**

We are looking for an organised and independent individual to manage specific internal and resident communication projects and campaigns as directed by the Senior Internal Communications Manager, including channels and approach.

Working with the Internal Communications colleagues and colleagues in Central Support and Operations you will manage internal communications campaigns and projects which support the delivery of our Business Plan objectives and priorities.

You will support the Senior Internal Communications Manager in using communication to engage colleagues in our Care, Housing, and support functions.

You will report on the effectiveness of campaigns and channels to support continuous improvement in internal communication.

The role will largely manage strategies and plans developed by the Senior Internal Communications Manager.

The post-holder will be expected to engage with relevant colleagues in operations functions (Care Services and Housing Services) to develop communication plans and tactics.

You will also be expected to manage your own day-to-day workload and show creativity and resourcefulness in order to maximise your impact

**About you**

You will:

- Have experience of internal or stakeholder communications in a customer-facing business, preferably within a regulated environment.
- Have strong copy-writing skills and experience of producing communication for digital and print media, such as intranet and videos.
- You will have experience of using the Microsoft Office package as well as experience of using video editing and desktop publishing software
- Understand internal communications and engagement principles and the ability to translate theory into practice which drives business performance
- Have awareness of the latest comms and engagement trends
- Be able to manipulate, interpret and present data reports
- Have an awareness of project management methodologies.
- Be a strong team player who can work with colleagues from across the organisation
- Act as a role model for Anchor’s values
- Support the development of a climate where diversity is valued and celebrated.
- Have a strong commitment to, and understanding of, confidentiality
- Have the ability to engage and influence both colleagues and customers
- Understand how to act commercially within a not-for-profit business
- Be sensitive and empathetic in communicating with colleagues and customers

HO23

**Anchor - a great place to work**

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

**A rewarding environment**

From health and happiness to finance and your career, we’ll give you all the support you need.

**Health & happiness**
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options

**Finance**
- Pension plan - contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more

**Career**
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities

**Celebrating diversity, celebrating you**

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.