Deputy Head of Uec and Resilience

2 weeks ago


Harlow, United Kingdom NHS Hertfordshire and West Essex Integrated Care Board Full time

Please note that priority will be given to HWE ICB employees who are affected by change.

**Main duties include**:
The post holder will support the AD for UEC Operations to ensure work streams are planned and managed effectively and take the lead in assisting in their successful delivery

Deputise as required to ensure service delivery

Work closely with system partners to maintain day to day management of system performance and resolution of issues as they arise

Represent the operations team on escalation calls with colleagues from partner organisations

Provide a consistent resource for day to day escalations from system partners and for out of area escalations.

Support the maintenance and delivery of key operational targets within the system

Lead on the daily operational reporting requirements both internally and external as required

Prepare presentations and formal reports on behalf of the System Resilience Team

Own and manage a portfolio of projects

Monitor and review financial spend on behalf of the department as required

Managing NHSE requests for daily/weekly reports as required

Timely completion of Bank Holiday/Christmas plans

Maintain effective communication with key stakeholders both internal and externally to support service delivery

Provide support for the management of Risks owned by the Operations team

NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.

The ICB’s role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.5 million people who live in Hertfordshire and West Essex.

It’s an exciting time for us and we’re looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.

So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.

For further information on this role please see the job description and person specification attached.



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