Tour Guide

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Deliver excellent customer care (internal and external) to foster a friendly and inviting atmosphere for visitors, staff and volunteers.
- Delivering and engaging tour for visitors while ensuring the safety of the group and the collection.
- The general ongoing operational cleaning of all areas if necessary
- Working in harmony with other departments; visitor services, events, gardening, maintenance and site repair employees/contractors.
- Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport.
- Follow Trust policy regarding Health and Safety, Environmental Sustainability, and Collections Care.
- Wearing correct uniform, name badges, costume or PPE as required.
- Reporting all H&S hazards or fire risks immediately.
- Working with specialists within the NTS and external contractions for the maintenance and preservation of the site and collection

**Job Types**: Part-time, Fixed term contract
Contract length: 3 months

Pay: £124,960.00 per year

Expected hours: 12 per week

**Benefits**:

- Company events
- Company pension

Work Location: In person

Application deadline: 30/06/2024