Visitor Services Assistant

**To provide a consistently high standard of visitor care at all times** - Welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner. - Delivering proactive customer service to our guests in all areas of Culloden Battlefield and Visitor Centre. - Providing a high level of...

Retail plays a key role in the winning Culloden Battlefield team. Your job is to give a warm, Highland welcome and to generate the sales and income that helps us protect and preserve the site and many others in Scotland. You may be working across the Culloden Cluster sites, this includes Abertarff House, Hugh Miller’s Cottage and Culloden Battlefield....

This job is necessary to help the National Trust for Scotland properly care for the cultural landscape and natural heritage of the busy Culloden Battlefield & Visitor Centre, through directly carrying out skilled estate maintenance work including path maintenance, caring for the conservation grazing herd and scrub clearance. As part of the Culloden Cluster...

As a member of Culloden Battlefield's Catering team, you will be working in a fast-paced and dynamic environment serving a large range of international and local guests. You will work as part of a larger, multi-department team to ensure an unforgettable visitor experience every time.This role is key to the visitor experience; your role is to put smiles on...

As a front-line member of the Engagement team your job is give an amazing welcome and tell the story of the Culloden Battlefield. You will be working in the gallery delivering handling workshops, delivering daily tours in the peak season, costumed presentations and facilitating school and military programmes as well as supporting in other departments. This...

**About this role**: As a Visitor Experience Assistant, you are responsible for delivering a food and beverage service to the public who attend performances, films, classes, events and meetings at Eden Court. You are responsible for ensuring that they feel welcome, that they can find all the services they require and that they feel safe at all times. You...

This job is necessary to help the National Trust for Scotland properly care for the cultural landscape and natural heritage of the busy Culloden Battlefield & Visitor Centre, through directly carrying out skilled estate maintenance work including path maintenance, caring for the conservation grazing herd and scrub clearance. As part of the Culloden Cluster...

**About this role**: As a Visitor Experience Assistant you are responsible for delivering a food and beverage service to the public who attend performances, films, classes, events and meetings at Eden Court. You are responsible for ensuring that they feel welcome, that they can find all the services they require and that they are safe at all times. You are...

Area Visitor Services Manager Job descriptionWorking at Forestry and Land Scotland is all about ‘People, Pride and Purpose.’ Join us and take pride in supporting the economy, protecting and enhancing the environment by managing Scotland’s national forests and land. The Area Visitor Services Manager will plan, manage, develop and promote high quality,...

Assisting the Visitor Services Manager - Food & Beverage in fulfilling a standard in all areas of Food Hygiene and Health & Safety within the context of the catering operation. - Undertake the induction/ongoing training of staff on all front-of-house procedures, customer care and equipment cleaning. - Provide support to the Visitor Services Manager - Food &...

**Job description**: As a Visitor Experience Supervisor, you are responsible for leading Visitor Experience Assistants in delivering a food and beverage service to the public who attend performances, films, classes, events and meetings at Eden Court. You are responsible for ensuring that they feel welcome, that they can find all the services they require and...

**About this role**: As a Visitor Experience Supervisor, you are responsible for leading Visitor Experience Assistants in delivering a food and beverage service to the public who attend performances, films, classes, events and meetings at Eden Court. You are responsible for ensuring that they feel welcome, that they can find all the services they require and...

**REQUIRED SKILLS, EXPERIENCE & ATTRIBUTES** Essential - A warm, friendly and outgoing personality. - Previous experience in a catering or customer-facing role, delivering impeccable customer care and food safety standards. - Be responsible and proactive. Ensuring all day-to-day tasks are completed including record keeping and reporting figures, cleaning,...

This role will assist the wider Welcome team to deliver high quality visitor experience at Culloden Battlefield (including but not limited to): - To provide excellent customer service. - Be responsible and proactive. Ensuring all day-to-day tasks are completed including responding to customer enquiries, answering the telephone, cleaning, recording...

**Role**: Cathedral Supervisor **Where**: Inverness Cathedral **When**: ASAP to provide annual leave cover etc. **Salary**:Meets Real Living Wage Requirements - £10.90 (reviewed annually) **Closing date**: 10th April We are looking for a Relief Cathedral Supervisor, who will be able to cover staff holidays and additional shift requirements etc., to join...

KEY RESPONSIBILITIES AND ACCOUNTABILITIES This role will assist the wider Welcome team to deliver high quality visitor experience at Culloden Battlefield (including but not limited to): - To provide excellent customer service. - Be responsible and proactive. Ensuring all day-to-day tasks are completed including responding to customer enquiries, maintaining...

This role will assist the wider Retail team to deliver the best visitor experience at Culloden cluster sites (including but not limited to): - To provide excellent customer service. - Be responsible and proactive. Ensuring all day-to-day tasks are completed. - Cash reconciliation duties including end of day and administration tasks. Ensuring cash is handled...

KEY RESPONSIBILITIES AND ACCOUNTABILITIESThis role will assist the wider Welcome team to deliver high quality visitor experience at Culloden Battlefield (including but not limited to):To provide excellent customer service. Be responsible and proactive. Ensuring all daytoday tasks are completed including responding to customer enquiries, maintaining car park...

**KEY RESPONSIBILITIES AND ACCOUNTABILITIES** This role will assist the Engagement team to deliver high quality visitor experience at Culloden Battlefield, and across the Culloden Cluster (including but not limited to): - Deliver daily high quality informal and formal engagement programming - Develop strong historical knowledge of site and wider area - Be...

The role will cover various administration tasks and responsibilities. Although reporting to the Financial Director assistance will be required to various members of the Compass office based team. **Key Tasks** - Reception duties e.g. answering the telephone, meeting and greeting visitors and providing refreshments - Typing - Photocopying - Dealing with...