We’ve started the new year with a bang and are in need of an additional Amber receptionist. A vital role within our Skelton and Saltburn team, this position is perfect for someone with excellent multi tasking abilities, a proven track record with IT systems, excellent customer service skills, an enthusiasm for social media and a demonstrable love of the beauty industry. Busy bees, we need you This role is perfect for someone who loves to be active; is as happy answering calls behind a computer as they are jumping in to support our busy therapists with room set ups and advising clients on products. A real all rounder.
- Greet and welcome clients as they arrive at the salon
- Answer phone calls and schedule appointments
- Provide information to clients about salon services and pricing
- Maintain a clean and organized reception area
- Assist stylists and technicians with client check-ins and check-outs
- Process payments and handle cash transactions
- Manage inventory of salon products and supplies
- Perform general clerical duties
- Use computerized systems to book appointments and update client records
- Ensure excellent customer service by addressing client inquiries and concerns

**Skills**:

- Strong organizational skills to manage appointment schedules, inventory, and paperwork
- Clerical skills to perform tasks
- Knowledge of Phorest or similar software would be advantageous
- Administrative skills to assist with various salon operations and support staff members
- Excellent phone etiquette to provide friendly and professional customer service
- Ability to work with computerized systems to book appointments and update client records

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific salon's needs.

**Salary**: £11.00-£11.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Supplemental pay types:

- Tips
- Yearly bonus

**Experience**:

- Administrative experience: 1 year (preferred)

Ability to Commute:

- Saltburn-by-the-Sea (required)

Work Location: In person