Front of House
5 months ago
Doc Black Ink is the first and only tattoo studio in the Metrocentre, Gateshead. With a team of outstanding artists and professional piercers, we are dedicated to providing exceptional service to our customers.
We're looking for a part-time customer assistant to join our front of house team. A vital element of the role is supporting client bookings and ensuring our high customer satisfaction.
**Key Responsibilities & Accountabilities**
- Assist and support our client base, ensuring exceptional customer service is maintained at all times.
- Maintain client relationships to a high standard, professionally addressing queries, complaints, and questions. If required, escalate to the appropriate team member.
- Organise client bookings on behalf of artists, confirming the details of each appointment.
- Ability to open and close premises to ensure store security when needed.
**Person Specification**
- Ability to build working relationships quickly.
- Ability to engage with colleagues and customers with a professional and supporting attitude.
- Interested in the tattoo industry, with some understanding of various artist styles.
- Previous experience in a tattoo or piercing studio is preferred but not essential.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £11.44 per hour
Expected hours: 10 - 20 per week
**Benefits**:
- Casual dress
- Employee discount
- Flexitime
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- Please list days that you are unavailable to work
**Experience**:
- Customer: 1 year (required)
Work Location: In person
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