Volunteer Caseworker
4 weeks ago
This role covers Lytham St Annes and surrounding areas.
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
**What is a Caseworker?**
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
**Why do we need you?**
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
**When would you be needed and where would you be based?**
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
**What would you be doing?**
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
**What can you gain from this volunteering role?**
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health - studies show that volunteers live longer and experience lower levels of stress and depression
**What training and support would you receive?**
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact**.**:
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
**What are we looking for?**
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Ability to keep within boundaries of the role with regards
-
Send Casework Officer
3 weeks ago
St Helens, United Kingdom St. Helens Council Full time**Job Description**: We Are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the...
-
Send Casework Officer
2 weeks ago
St Helens, St. Helens, United Kingdom St. Helens Council Full timeJob Description:We Are St Helens Borough CouncilLocated in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough....
-
Send Casework Officer
3 weeks ago
St Helens, United Kingdom St. Helens Council Full time**Job Description**: We Are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the...
-
Caseworker - Young People
7 days ago
St Albans, United Kingdom Peabody Full timeThe vacancy Could you be a part time Caseworker - Young People for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently? The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive...
-
Caseworker - Young People
1 week ago
St Albans, United Kingdom Peabody Full timeThe vacancyCould you be a Caseworker/Project Worker for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently?The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive relationships, substance...
-
Caseworker - Young People
1 week ago
St Albans, United Kingdom Peabody Full time£12,973.87 (actual salary) plus £73.89 per sleep in (one per week) 20 day hrs plus up to one sleep in per weekThe vacancyCould you be a part time Caseworker - Young People for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently?The young people we work...
-
Caseworker - Young People
1 week ago
St Albans, United Kingdom Peabody Full timeThe vacancy Could you be a Caseworker/Project Worker for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently? The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive relationships,...
-
Modern Day Slavery Caseworker
4 weeks ago
St. Asaph, United Kingdom Victim Support Full timeThe purpose of this role is to manage contact with victims of Modern Day Slavery (MDS) in North Wales, at the point of contact all victims will have agreed to assist the Police with investigation through participation within the National Referral Mechanism, except in such circumstances that the victim has given no such undertaking then victim confidentiality...
-
St Helens, United Kingdom Catch22 Full timeCompany Description At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals, from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social...
-
St Helens, St. Helens, United Kingdom Catch22 Full timeCompany DescriptionAt Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals, from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social...
-
Housing Support Officer
2 weeks ago
St Leonards, East Sussex, United Kingdom NFP People Limited Full timeHousing Support OfficerWe are seeking Housing Support Officers to work with clients to combat homelessness, poverty, and marginalisation across East Sussex.Position:Housing Support Officer (Co-located) - 3 positions available (1 x Rother Council, 2 x Children's Services)Location: East Sussex, roles available at Polegate and St Leonard'sSalary: £23,832 PLUS...
-
Interim HR Advisor Immediately Required
4 weeks ago
Horsham St Faith, United Kingdom Anglian Home Improvements Full timeAt Anglian Home Improvements we are looking for an Interim HR Advisor to join our HR team. The role of Human Resource Advisor will provide a professional generalist HR service and support to allocated business areas, working within a busy, fast moving environment as part of an experienced HR team. The HR Advisor role is responsible for all employee...
-
Interim HR Advisor Immediately Required
4 weeks ago
Horsham St Faith, United Kingdom Anglian Home Improvements Full timeAt Anglian Home Improvements we are looking for an Interim HR Advisor to join our HR team. The role of Human Resource Advisor will provide a professional generalist HR service and support to allocated business areas, working within a busy, fast moving environment as part of an experienced HR team. The HR Advisor role is responsible for all employee...
-
Housing Support Officer
4 weeks ago
St. Leonards-on-Sea, United Kingdom NFP People Limited Full timeHousing Support Officer We are seeking Housing Support Officers to work with clients to combat homelessness, poverty, and marginalisation across East Sussex. **Position**:Housing Support Officer (Co-located) - 3 positions available (1 x Rother Council, 2 x Children’s Services) **Location**: East Sussex, roles available at Polegate and St...
-
Housing Support Officer
4 weeks ago
St. Leonards-on-Sea, United Kingdom NFP People LTD Full timeHousing Support Officer We are seeking Housing Support Officers to work with clients to combat homelessness, poverty, and marginalisation across East Sussex. **Position**:1076 Floating Support Officer (Internal title) **Location**: St Leonards Office **Salary**: £23,832 PLUS £1,218 car allowance per annum, pro rata **Hours**: 30 - 37 hours per...
-
Victim Help Officer
4 weeks ago
St. Asaph, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Victim Help Officer to join the team in North Wales working 37.5 hours per week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then...
-
Anti-social Behaviour Enforcement Officer
4 weeks ago
St Helens, United Kingdom Torus Group Full timeJoin our Safer Estates Team as an **ASB Enforcement Officer **and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal...
-
Group Senior People Lead
1 month ago
Bury St. Edmunds, United Kingdom West Suffolk College Full timeEastern Education Group with travel to our campuses onsite at West Suffolk College, Bury St Edmunds, Abbeygate Sixth Form, Bury St Edmunds and One Sixth Form, Ipswich - 37 hours per week, 52 weeks per year - Permanent - Salary: £34,834 per annum - £38,223 per annum Are you passionate about fostering a positive work environment where employees thrive? Do...
-
Group Senior People Lead
4 weeks ago
Bury St. Edmunds, United Kingdom West Suffolk College Full timeEastern Education Group with travel to our campuses onsite at West Suffolk College, Bury St Edmunds, Abbeygate Sixth Form, Bury St Edmunds and One Sixth Form, Ipswich - 37 hours per week, 52 weeks per year - Permanent - Salary: £34,834 per annum - £38,223 per annum Are you passionate about fostering a positive work environment where employees thrive? Do...
-
Support Worker
2 weeks ago
St Albans, United Kingdom Catch22 Full timeFull Job Title: Beacon Support WorkerAll potential candidates should read through the following details of this job with care before making an application.Company DescriptionAt Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over...
