Team Leader

3 days ago

Cardiff, United Kingdom Vita Full time

The Protection Team Leader will lead the Protection Team by developing and motivating others to achieve targets and perform at a high level.

**Key responsibilities and accountabilities **(but not restricted to):

- Understand your colleagues’ individual ambitions, motivations, training needs, strengths and development areas effectively.
- Call Reviews/Coaching - to help ensure that Advisers can be the best that they can be, including adherence to Scripting and Processes.
- Assist to train new team members and develop existing team members by acting as a point of knowledge and guidance.
- Carry out regular Performance Reviews with individuals and put relevant support and training in place.
- Performance Management - setting objectives, monitoring, and taking appropriate action to achieve positive results.
- Where necessary, take corrective action (e.g., via Performance Improvement Plans).
- Review KPIs/Commission/Bonus structures from time to time.
- Work closely with internal Management personnel and structure (e.g., Performance Manager, Client Support Team Leader plus the Directors. Also, the Protection Team Leader will be able to have a rounded perspective from the Company’s objectives to that of its employees.

**Desirable criteria**:

- The potential to be a Leader and display management skills.
- Excellent communication skills.
- Strong attention to detail.
- Have a growth mindset.
- Confident in dealing with customers, colleagues and Introducers.
- Driven and enthusiastic with a positive approach.
- Be able to motivate team members to perform at their highest level.
- Organised, disciplined, and numerate.
- A team player.
- Ability to generate and implement ideas that drive better customer outcomes and better commercial outcomes for the company.

**Working Hours**:

- 37.5 hrs per week (No weekends)
- Normal business hours are: Monday - Friday, 9:30am-6pm.
- This role is office based, working at The Maltings, East Tyndall Street, Cardiff, CF24 5EA

**Pay and Benefits**:

- Basic Salary of £35,000 with uncapped commission and a proven OTE of £40,000.
- To enhance your professional development and career progression, you will be given material and full financial support to obtain industry recognised qualifications within the first 6 months of employment.
- 28 Days Holiday plus Extra Annual Leave as a Loyalty Day for each year of service (capped at +7)
- Additional Annual Leave day on your Birthday.
- Option to sell/buy additional Annual Leave.
- Free access to a range of benefits under the company’s Health Cash Plan which can be used across a range of areas including: optical, dental, complementary therapies and counselling.
- Free on-site gym with 24 hour access.
- Free on-site parking.
- Free daily shuttle bus transfer from Cardiff Central Station to the office.
- Option to take partial Annual Leave (as opposed to only Half or Full Days).
- State of the art office space, with a fun and lively atmosphere.
- Annual Awards Ceremony to recognise achievements and excellence from our employees.
- Staff Events throughout the year inc. a Social Calendar.
- All-expenses-paid Christmas Party.
- Free hire of Brompton Bikes to use to and from the office.

**About Us**:
Vita provide independent expert advice to the people of the UK, helping to protect the things that matter most in life, such as their family, their home and their income; achieved by arranging Life Insurance, Critical Illness Cover and Income Protection solutions.

Since 2010, we’ve arranged over £1 billion of cover for our customers with the top insurers in the country, including Legal & General, Aviva, Zurich, AEGON, LV=, AIG Life plus many more.

Our customers are at the heart of everything we do and we pride ourselves on being a pleasure to do business with. Why not view our Feefo page to read what our customers are saying about us?

**Job Types**: Full-time, Permanent

**Salary**: From £35,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Cardiff, CF24 5EA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Leadership: 1 year (preferred)
- Sales: 1 year (preferred)
- Team management: 1 year (preferred)

Work Location: One location

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