Supervisor
4 days ago
Supervisor
Northampton
Hours: 40 hours per week. Working any 5 days out of 7 which will include evenings and weekends.
**Salary**: £23,000 - £27,500
Agenda Partnership have partnered with a Northampton client looking for Team Supervisor to join their handover team in Northampton. This role would be a great fit for somebody who has experience within a customer service environment and ideally face to face.
This department manages the process for collection of customer purchase, it needs somebody who is pleasant, always smiling, and happy to go the extra mile for the customer.
Within this role you will:
- To engage, lead and manage a team of 8 who work together to ensure they are ensuring the customer has a great end to their sales journey by collection of purchase
- You will make sure that the purchase is ready for collection and checking that the documents and any other bits the customer will need are collected.
- You will complete 1-2-1's with your team.
- To train, coach and develop their direct report and store colleagues to deliver a consistent high quality of service for every customer in their respective teams.
- You will create a positive and engaging atmosphere for each and every person in the store and put world class customer service at the forefront.
What skills or experience do you need to join the team?
- You will need a full valid Driving License to be considered for this role.
- Experience in supervising or managing a team would be desirable.
- Experience of working in retail sector with a customer facing role would be beneficial for this role.
- Work well within a team as well as on own initiative.
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