Account Handlers

We have fantastic opportunities to join our team in **Thames Valley**. If you have a background in commercial insurance and enjoy a fast-paced environment Aston Lark may be the place for you.

We are looking for bright, personable, self-motivated individuals for these roles.

You will be working within our Commercial team and will have responsibility to deliver a highly personalised service to our customers. You will enjoy the challenge of removing complexity, so everything for the customer is made simple from negotiations throughto renewals.

We are looking for Account Executives and Account Handlers encompassing all levels of experience. If you can provide exemplary service, build rapport with new and existing clients, and have a natural business curiosity we are excited to meet you.

We offer a blend of working between our office in **Thames Valley** and your own home.

**Account Executives and Handlers working together to**:

- Develop new business and community links through targeted marketing strategies.
- Natural business acumen to deliver the best possible outcome for our clients.
- Developed expertise to be a trusted advisor, able to ask the right questions and willingness to listen and learn.
- Ensure client retention targets by providing an excellent level of service.
- Obtain renewal terms, mid-term adjustments or quotations, present to client and prepare required documentation.
- Undertake market mapping exercise to establish most competitive terms available.
- Record all relevant information, correspondence, and documentation on Acturis.

**You will need**:

- Experience of commercial insurance is essential.
- Sales or business development experience or ability to manage an existing portfolio.
- CII Certified would be advantageous - or willing to work towards the certification.
- Good negotiation and broking skills.
- Superior client service skills.
- Experienced user of Acturis is highly desirable.

**We offer you**:

- **Competitive salaries** with regular pay reviews and company bonus scheme.
- **Minimum 25 days holiday**, with an additional purchase option.
- **Health & well-being** through a 24/7 employee assistance programme for you and your family providing practical support on a range of issues such as health, money, and work.
- **Hybrid working**options to give you more flexibility to manage work and home life.
- **Study Support**and career progression opportunities. If you wish to study professional qualifications or develop your leadership skills, a personalised development plan is available to you through our L&D team and your manager.

Aston Lark is on a journey to become the most trusted Chartered insurance broker and employee benefits advisor in the industry. With over 1,600 employees across more than 55 offices in the UK and Ireland, 200,000 customers and £900m of GWP, our expertiseis vast and spans all commercial sectors, industry-specific schemes, employee benefits consultancy, and a wide range of private client solutions, with a dedicated in-house claims team on hand when you need us the most.