Treehouse Restaurant Front of House

Food and beverage assistants are required to be flexible according to business requirements. This is a great opportunity to work around your lifestyle and get the work life balance right for you.

**This role benefits from tips**

**Duties and Responsibilities**
- Provide food, hospitality, retail or beverage service to Treehouse customers following prescribed methods of portioning, presentation and combinations and answer questions about the products
- Provide excellent customer service at every contact point to all customers.
- Take payment and keep financial records as required
- Ensure the company’s cash handling procedures are followed
- Restock goods and ensure appropriate displays of merchandise
- Clean and keep tidy back of house areas, crockery and cutlery
- Clean and tidy counter, light equipment following the agreed cleaning rota
- Receive deliveries and check for quality, quantity and ensure it reconciles with the delivery note and store in the correct locations.
- Report to line manager any feedback, complaints, suggestions, stock needs, breakages, faults or hazards identified during the course of the work
- Perform daily paper/computer work assigned
- Keep due diligence records as required
- Complete opening and closing checks
- Follows food hygiene and safety procedures in line with the company’s health and safety requirements
- Undertake relevant training as required
- To undertake any reasonable request by your line manager

**Personal Specification**
- No previous experience required, but 1-2 years' experience in a food services environment desirable
- Specific jobs may also require barista training
- Good level of written and spoken English
- Works well under supervision and follows instructions
- Self motivated
- A customer focused attitude
- Ability to communicate well with customers and colleagues
- Cooperative and supportive of others
- Speed and diligence
- Willingness to learn
- Commitment & excellent attendance
- Basic numeracy; ability to calculate and check change, basic addition and subtraction