Technical Business Analyst

2 weeks ago

Walsall, United Kingdom whg Full time

**Technical Business Analyst**

**Location: Walsall, West Midlands**

**Salary: £54,474-£57,192**

**The Vacancy**

We have an exciting opportunity for a Technical Business Analyst to join our IT team. In this role, you will get to grips with business and technology needs, translating these into deliverables while working with third parties, project resources and thewider business to deliver new technology into service.

**Main job responsibilities**:

- Communicate with stakeholders to understand their requirements and gather feedback from end users to continue improving systems.
- Develop and analyse functional specifications and design efficient IT systems to meet business and technology needs.
- Coordinate resources to build and implement technology solutions and integrate multiple systems whilst reconciling the needs of different teams.
- Gather feedback from end users about system usage/performance & detailed UX information so that detailed analysis can be done by the role holder.
- Plan and oversee projects (e.g. upgrades, hardware/software installations)
- Take responsibility for stakeholder management and engagement.
- See problems through to conclusion, irrespective of delay, opposition, diversion or lack of product knowledge.
- Take ownership and responsibility to identify issues and risks and drive stakeholders to resolution and management of these.
- Storyboard and lead the solution scoping process whilst ensuring all stakeholders are informed and clear on project activity/involvement.

**We're looking for someone who has**:

- BSc/BA in Computer Science, Engineering or a related field.
- Considerable proven experience as a Business Analyst in IT or Technology environments;
- Previous experience working on programmes & large projects;
- The ability to be very flexible and work autonomously, with the ability to work in a fast-paced fluid environment with limited direction;
- Previous experience on collating User Profiling across disparate datasets, and collating data from users/stakeholders across organisations at a enterprise scale
- Previous experience of working on projects involving recovery and resilience, Business Continuity;
- The ability to produce NFRs/FR’s/Business Requirements/ Themes/ Epics/ User Stories at a programme level and how they delineate and how they are derived;
- Experience of workshop design and facilitation;
- Proven experience in AS-IS and TO-BE Process and Blueprint production
- Experience of working within Waterfall environments and AGILE Environments with significant experience in both;
- Experience prioritising deliverables using MoSCoW or similar techniques;
- Knowledge of AWS, Networking, databases, system security and troubleshooting would be advantageous
- Experience migrating on-prem systems to SaaS and other Cloud based solutions;
- Experience with Office 365 rollout including Teams, OneDrive and SharePoint.

**What’s in it for you?**

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagueshave a healthy work-life balance and able to work in agile ways which support them.

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