CRM Executive

CRM Specialist - (On Site)

Location: Dartford

Contract: Permanent - Full Time

Hours 8.30 am - 4.30 pm Monday - Friday

Salary £30-35K depending on experience

We are seeking a detail-oriented and technically skilled CRM Specialist to join our dynamic team.

In this crucial role, you’ll be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment.

Your expertise will ensure our core systems are reliable, accurate, and tailored to day-to-day user needs while delivering key insights to leadership.

If you are passionate about CRM systems, thrive in a collaborative setting, and are ready to drive change in a fast-paced environment, we’d love to hear from you.

**Responsibilities**:

- Be an advocate for the platform and contribute to knowledge sharing across teams.
- Be the voice for process and platform improvements.
- Understand and help facilitate role-based access requirements, adhering to a just-right methodology to also protect the data of our customers and partners.
- Ability to assist in trouble shooting of ad hoc issues.
- Escalate reoccurring technical issues to the relevant support teams.
- Organize and hold training sessions on processes for all roles to increase efficiency of usage.
- Lead communication for platform and process changes.
- Drive consistent usage of CRM system and adherence to sales processes.
- Assist in production of supplemental training materials for global and regional use including supporting local language adaptation of information where necessary.
- Be prepared to clean/dedupe to ensure an effective working platform.
- Be agile to help build data by using LinkedIn/Lusha/Sales Navigator to grow contacts when required.

Experience & skills
- A solid analytical and technical background.
- 2+ years of CRM Administration experience with HubSpot.
- Proficiency in managing data within a variety of CRM platforms and data analysis.
- Strong communication and problem-solving abilities.
- Educated to BTEC, T Level or above.

About RVT

RVT Group are a specialist hire company, providing; dust control, fume extraction, noise barriers, ventilation, climate control, water treatment, environmental monitoring, and confined space safety equipment. We work predominantly within the construction sector, but we also operate within several horizontal sectors, including civils, rail, healthcare, utilities, industry and more.

We have a unique consultative approach and work with our customers to understand the full scope of activities on site before recommending a fully compliant hazard control solution. We want our customers to benefit from solutions that are not only cost-effective, but that effectively protect workers from developing occupational ill-health conditions. RVT Group are an ethical company that genuinely cares about people and the environment; it is our vision to achieve a world where the impact of site work on life, health and the environment is effectively zero.

**Benefits**:
Generous Bonus Schemes.
- Healthcare Plan (Optional after completion of probation period).
- Holiday - 23 days to start and increasing with service plus Bank Holidays.
- EAP Line
- Financial Advisory Service
- Pension Scheme (Auto Enrolment)
- Free Friday lunches.

**Job Types**: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Digital marketing: 2 years (preferred)
- Marketing: 1 year (preferred)

Work Location: In person