Welcome & Service Assistant

4 months ago

Lincoln, United Kingdom National Trust Full time

As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 960 hours per year and weekend working will be required. You'll work in the Visitor Reception Building and support on events at the Castle.

What it's like to work here:Reporting to the Welcome Manger, you’ll be part of a team of 7 working at Tattershall Castle.

What you'll be doing:Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same.

Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service.

Who we're looking forWe'd love to hear from you if you're:

- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (960 hrs py)

  • Welcome & Service Assistant

    4 months ago

    Lincoln, United Kingdom National Trust Full time

    As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. What it's like to work here:Reporting to the Welcome Manager, you’ll be part of a team of six Welcome Assistants working at Tattershall Castle. What you'll be...

  • Business Admin Assistant

    4 months ago

    Lincoln, United Kingdom Service Care Full time

    Lincoln County Council are looking for a new face to join their ever expanding team! This role is a full time position working Monday-Friday 8:30am-16:30pm which is currently paying £12.87ph They are looking for a keen individual who is looking for a new challenge within the Business Admin world. This role requires: Administrative support within defined...

  • Ssa - Support Services Administration

    4 months ago

    Lincoln, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 309240**Salary**: - £21,355**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 3Contents Location About the...

  • HR Assistant

    2 days ago

    Lincoln, Lincolnshire, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

    About the RoleWe are seeking an experienced HR Assistant to join our team at Lincolnshire Community Health Services NHS Trust. As an HR Assistant, you will play a key role in providing administrative support to our HR team, ensuring that our employees receive excellent service and support.Key ResponsibilitiesProvide administrative support to the HR team,...

  • HR Assistant

    2 days ago

    Lincoln, Lincolnshire, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

    About the RoleWe are seeking an experienced HR Assistant to join our team at Lincolnshire Community Health Services NHS Trust. As an HR Assistant, you will play a key role in providing administrative support to our HR team, ensuring that our employees receive excellent service and support.Key ResponsibilitiesProvide administrative support to the HR team,...

  • Ssa - Support Services Administration

    4 months ago

    Lincoln, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 337233**Salary**: - £21,355- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of...

  • Site Assistant

    2 days ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Site Assistant Job DescriptionWe are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance team.Key Responsibilities:Take daily readings and maintain accurate records.Perform general cleaning and maintenance tasks...

  • Site Assistant

    2 days ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Site Assistant Job DescriptionWe are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance team.Key Responsibilities:Take daily readings and maintain accurate records.Perform general cleaning and maintenance tasks...

  • Site Assistant

    5 days ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Job Title: Site Assistant Job Type: Full-time Location: South of Lincoln Job Description: We are seeking a reliable and skilled Site Assistant to join our team in the south of Lincoln. As a Site Assistant, you will be responsible for assisting site operators with daily operations, including taking daily readings, general cleaning, and maintenance. You...

  • Site Assistant

    5 days ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Job Title: Site Assistant Job Type: Full-time Location: South of Lincoln Job Description: We are seeking a reliable and skilled Site Assistant to join our team in the south of Lincoln. As a Site Assistant, you will be responsible for assisting site operators with daily operations, including taking daily readings, general cleaning, and maintenance. You...

  • Customer Service Assistant

    4 months ago

    Lincoln, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Lincoln, LN6 8RP **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express **Transport Required** We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Site Operations Assistant

    4 days ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Site Assistant Job DescriptionWe are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance team.Key Responsibilities:Daily Readings: Take regular readings to ensure the site is operating efficiently.General...

  • Site Operations Assistant

    4 days ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Site Assistant Job DescriptionWe are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance team.Key Responsibilities:Daily Readings: Take regular readings to ensure the site is operating efficiently.General...

  • Site Operations Assistant

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Job Title: Site Assistant **Job Summary:** We are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance manager in ensuring the smooth operation of our site. **Key Responsibilities:** * Take daily readings and...

  • Site Operations Assistant

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Site Assistant Job Description **Job Summary:** We are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance manager in ensuring the smooth operation of our site. **Key Responsibilities:** * Take daily readings...

  • Site Operations Assistant

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Site Assistant Job Description **Job Summary:** We are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance manager in ensuring the smooth operation of our site. **Key Responsibilities:** * Take daily readings...

  • Site Operations Assistant

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Job Title: Site Assistant **Job Summary:** We are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance manager in ensuring the smooth operation of our site. **Key Responsibilities:** * Take daily readings and...

  • Site Operations Assistant

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Job Title: Site Assistant **Job Summary:** We are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance team, ensuring the smooth operation of our site. **Key Responsibilities:** * Take daily readings and...

  • Site Operations Assistant

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Job Title: Site Assistant **Job Summary:** We are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will be responsible for providing support to our site operators and maintenance team, ensuring the smooth operation of our site. **Key Responsibilities:** * Take daily readings and...

  • Site Operations Assistant

    1 week ago

    Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full time

    Site Assistant Job DescriptionWe are seeking a reliable and skilled Site Assistant to join our team at Quality Service Recruitment. As a Site Assistant, you will play a crucial role in ensuring the smooth operation of our client’s site in the south of Lincoln.Key Responsibilities:Daily Site Readings: Take regular readings to monitor site conditions and...