Application Support Manager

2 weeks ago


London, United Kingdom Experis LTD Full time

**Application Support Manager**

**IR35 Status - Inside**

**Duration - 3 Months +**

**Start Date - ASAP**

**Location - Remote**

**Experienced Application Support Manager**

**Role**:

- Analyses, triages and escalates issues centred around two separate bespoke, heavily integrated, critical instances of Dynamics 365 Finance and Operations and Dynamics Ax 2012 R3 respectively.
- Manages issues forwarded on from support desk and super users within the business
- Identifies probably cause of issue based on analysis and engages the appropriate supplier(s) to resolve issue by server interaction
- Escalates and engages appropriate supplier where further investigation or analysis is required beyond this

Technologies used within system landscape (high level understanding necessary, previous experience beneficial):

- BizTalk 2013
- SQL Server 2012
- Windows Server 2012
- Atlas XL
- Citrix
- Bottomline PT-X
- SSRS
- Logic Apps
- Power Apps
- Azure Service Bus
- Azure storage Accounts



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