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Full Time Receptionist

3 months ago


Kenilworth, United Kingdom Holiday Inn Kenilworth-Warwick Full time

_Full Time Receptionist _
**Full-time receptionist position**

*MUST HAVE PREVIOUS CUSTOMER SERVICE EXPERIENCE IN SIMILAR ROLE*

We are looking for an enthusiastic, reliable individual to join our team in a permanent position.

Duties include:

- Checking guests in and out of the hotel in a friendly, professional manner
- Answering phones and operating a busy switchboard
- Creating and amending reservations on Opera (full Opera experience preferred but not essential)
- Taking bookings and liaising with F&B department
- Understanding IHG Rewards Programme & enroling guests to become members (enrolment incentives available throughout the year) |
- General admin tasks (basic IT skills)

Full time staff will be provided with full training, free parking, uniform, meals, discounts in our restaurant, bar and café, Global IHG room discounts (after completion of probation period) and opportunities to progress within the company.

As we are a hotel we are open 24/7 however we have another team for nights, so the shift patterns are as followed:
Early - 06:45 - 15:15 | Mid - 12:00 - 20:00 |Late - 14:45 - 23:15

Shifts change on a week by week basis.

If you would like any further information please contact Gill our Rooms Division Manager.

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Work Location: One location