Specialist Registrar General Surgery
2 months ago
Responsibilities:
- Answer phone calls and provide assistance to callers
- Direct calls to the appropriate departments or individuals
- Maintain accurate and up-to-date records of phone conversations and messages
- Assist with patient registration and scheduling appointments
- Provide excellent customer service to patients and visitors
- Collaborate with other healthcare professionals to ensure smooth operations
**Experience**:
- Previous experience working with phone systems is preferred
- Familiarity with emergency room (ER) procedures and protocols is a plus
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Ability to work in a fast-paced environment and handle stressful situations calmly
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
**Salary**: £35.52-£91.97 per hour
**Benefits**:
- Referral programme
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Night shift
Work Location: In person
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