Customer Service Advisor

3 weeks ago

Street, United Kingdom Alexander Mann Solutions Full time

**Customer Service Advisor - Glasgow**
- Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _

We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows brands. Can you help us to make it possible?

This is a great time to start your career with Lloyds Banking Group as there will be opportunity for temporary roles to become permanent.

**Location**

2 Atlantic Quay, 48 Robertson Street, G2 8JF

*Opportunity for hybrid working after a 6-month period

**Start Date: 24/07/2023**

**Pay Rate is £12.71 per hour**

**Shift Pattern**:Flexible Mixed - Start 7am-1pm Finish 4pm-9pm**

**Maximum of 2** **weekend days to be worked over a 4 week** **period**

**Training: Mon - Fri 9am-5pm**

KEY RESPONSIBILITIES:

- Managing inbound customer calls relating to accounts and products
- Telephony and admin-based tasks to service customer queries
- Take ownership of customer problems and being able to solve them at first point of contact
- Contribute to an environment where colleagues want to work and where customers feel valued

SKILLS:

- Good oral & written communication
- A positive attitude towards providing excellent customer service which exceeds customer expectations
- Adaptable to change and willing to embrace new ideas
- The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query.
- **There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 6-week training programme.**_

WHAT’S IN IT FOR YOU?
- 6 weeks fully paid training
- Great rates of pay, including pay progression
- Opportunity for potential extension or a permanent position
- The opportunity to work with some of the most influential and experienced managers in the banking industry

**About our Atlantic Quay site...**

With a passion for charity fundraising equal to the development of our colleagues careers this modern site also has the following facilities:

- Free on-site car parking
- An extensive canteen with a Starbucks coffee outlet
- Extensive transport links through rail, bus, taxi services all easily booked.
- Free on-site Wi-Fi
- Break out areas with TVs
- Quiet reflection rooms
- A kitchenette equipped with fridges, microwaves & coffee makers
- A range of vending machines offering hot and cold beverages crisps and confectionary
- On-site showers & changing facilities
- Outdoor picnic benches

**Are you interested in this opportunity?**

To apply, click on the link and you will be sent a response immediately with next steps (please check your junk mail just in case). Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next

Reference ID: ACV00447

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £12.71 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

  • Customer Service Advisor

    3 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our...

  • Customer Service Advisor

    3 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 Who We Are: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share...

  • Customer Service Advisor

    2 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 Who We Are: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share...

  • Customer Service Advisor

    1 week ago

    Street, United Kingdom Jewson Builders Merchant Full time

    **Customer Sales Advisor - Hove (BN3 3LA)** You’ll be working for **Jewson’s in Hove**. Jewson’s one of more than 30 exciting Saint-Gobain brands in the UK with over 500 branches; we’ve come a long way since opening our first store in 1836! **Is this role right for me?** First and foremost, we always want to recruit talented people that align well...

  • Customer Service Advisor

    3 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    Customer Service Advisor - StreetWe are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You...

  • Customer Service Advisor

    2 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    Customer Service Advisor - StreetWe are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You...

  • Customer Service Advisor

    2 weeks ago

    Street, United Kingdom Scottish Citylink Coaches Ltd Full time

    **Inbound Customer Service Advisor** Tired of cold calling? Fed up working in sales? Struggling to meet unrealistic targets? Then it sounds like it’s time for a change. We are looking for an exceptional Customer Service Advisor to join our inbound contact centre based in Buchanan Bus Station in Glasgow. So why don’t you come and join our team, leave...

  • Customer Service Advisor

    1 week ago

    Street, United Kingdom Scottish Citylink Coaches Ltd Full time

    **Inbound Customer Service Advisor** Tired of cold calling? Fed up working in sales? Struggling to meet unrealistic targets? Then it sounds like it’s time for a change. We are looking for an exceptional Customer Service Advisor to join our inbound contact centre based in Buchanan Bus Station in Glasgow. So why don’t you come and join our team, leave...

  • Customer Service Advisor

    3 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    Customer Service Advisor - StreetWe are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You...

  • Customer Service Advisor

    2 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    Customer Service Advisor - StreetWe are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You...

  • Customer Service Advisor

    2 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    Customer Service Advisor - StreetWe are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You...

  • Customer Service Advisor

    2 weeks ago

    Street, United Kingdom Fusion Lifestyle Full time

    Customer Service Advisor - StreetWe are now hiring Customer Service Advisors for Weekends: Saturday 7:30-15:30 and/or Sunday 08:00-16:30 Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You...

  • Customer Service Advisor/sales

    2 days ago

    Street, United Kingdom Jewson Full time

    **Customer Sales Advisor - Hove (BN3 3LA)** You’ll be working for **Jewson’s in Hove**. Jewson’s one of more than 30 exciting Saint-Gobain brands in the UK with over 500 branches; we’ve come a long way since opening our first store in 1836! **Is this role right for me?** First and foremost, we always want to recruit talented people that align well...

  • Service Advisor

    6 days ago

    Street, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with...

  • Service Advisor

    2 months ago

    Street, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - * Previous experience in a service role is preferred. * A passion to deliver a high standard of customer service. * An organised individual who can deal with...

  • Customer Service Advisor

    2 months ago

    Street, United Kingdom Kognitiv Corporation Full time

    **What we do**: Kognitiv enables leading organizations to form collaborative commerce networks, unearth value for their consumers, and markedly improve returns. Founded in 2008, Kognitiv enables collaborative commerce through its proprietary technology platform and performance model for leading global brands to build their own peer-to-peer trading networks....

  • Customer Service Advisor

    3 weeks ago

    Old Street, United Kingdom iQ Student Accomodation Full time

    **Customer Service Advisor** **IQ Student are looking for a Customer Service Advisor for our IQ City building** **Full-time 40 hrs and Part-time 20 hrs available** **Salary: £23,500- 23,900** **What you can expect as our Customer service advisor** As part of our Operations team, you'll play a key role in making sure the students who stay with us feel...

  • Customer Service Advisor

    4 weeks ago

    Street, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Glasgow** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...

  • Customer Service Advisor

    3 weeks ago

    Street, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Glasgow** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...

  • Customer Service Advisor

    2 weeks ago

    Street, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Glasgow** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...