Band 6 Performance Support Officer

7 months ago


Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

To proactively pursue this data when delays occur To offer support to service leads across the division with responsibility for producing performance and project information. To ensure they understand the use to which their reports are put and that they are able to respond to requests for changes in working practices where issues arise To support the Divisional Performance Team in attending meetings and to delegate where necessary to ensure the groups have access to a support from within the Divisional Performance Tea To chase and progress actions from meetings across the Organisation To liaise with staff to provide appropriate responses to issues identified at performance meetings and to ensure that robust assurances are provided around issues and action plans To be IT literate and able to produce reports and papers on a variety of systems including Word, Excel and PowerPoint and to have the flexibility to work with specialist performance and Programme management systems To be numerate and able to interpret and analyse complex numerical data identifying trends and outliers and to have the ability to understand and communicate the relationship between this data and working practices, service improvements and national guidelines To undertake retrieval of clinical notes, data collection, data entry, basic analysis and production of reports in support of the CQUIN Schemes.



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