Logistic Coordinator
6 months ago
**Key Purpose : To carry out and assist the dispatch of all products within RTU including coordinating/organising drivers for delivery routes, ensuring logistics adhere to driving regulations, organising stock replenishment and building a culture of high performance within the RTU business.**
**Key Tasks**
- Organising and planning on time deliveries for both real time and future orders ensuring both efficiency and practicality have been implemented.
- Organising 3rd party haulers when needed ensuring coordination of delivery time that complements RTU’s on time reputation.
- Ensure multidrop deliveries are carried out in an efficient manner by preparing and organising routes and drivers beforehand.
- Preparing and accurately completing paperwork for collected and delivered products
- Assisting stock replenishment on a weekly bases, including but not limited to Insulating floor screed & general aggregate.
- Coordinating deliveries with outside contractors for supply and fit orders by completing and monitoring the internal calendar.
- Dealing with customer queries, advising delivery times and/or any customer issues.
- Answering customer phone calls in a professional manner ensuring customer needs are met where possible.
- Ensure legal compliance with all current driving regulations by carrying out and monitoring the driver and vehicle digital card downloads.
- Liasing with drivers/Maintenance on vehicle defects, ensuring issues are recorded onto internal maintenance sheet.
- Transferring data accurately from sales ERP system (CRM) to dispatch ERP system (Cyber)
- Interacting with customers face to face for collections at front desk
**Essential Capabilities**
- The ability to stay positive under pressure ensuring all order requests are analysed and all options exhausted when operating at high capacity.
- The ability to develop strong working relationships and drive collaboration.
- The ability to accept and provide feedback, be challenged on your advice and work well under pressure.
- The ability to assert your opinion with confidence.
- Experience in monitoring and driving KPIs.
- The capacity to make quick but rational decisions. The ability to think innovatively and rationally about decisions and come up with creative solutions.
- Flexibility within the working week as well as managing dispatch during weekend work.
**Job Types**: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Warehouse Management: 1 year (preferred)
Work Location: In person
Reference ID: LC130624RTU
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