Housing Solutions Assistant
3 weeks ago
We are currently recruiting for 1 x housing solutions assistant to join our housing department.
**The Role**:
- Act as a central point for all referrals into the service including customer self-referrals, triaging them to the relevant team to action
- Arrange multi-disciplinary meetings, team meetings and events, including room booking, arranging transport and catering, accurate note taking and diary management
- Undertake customer satisfaction surveys, collating feedback to inform learning and service development
- Provide general administrative assistance to the overall service including monitoring post, filing, photocopying, and ordering stationery and stock for dispersed accommodation, and other relevant duties
- Process confidential, sensitive, and personal data relating to vulnerable customers and service delivery in line with the Data Protection Act and GDPR regulations.
- Collate information from systems supporting the service to enable managers to monitor performance and service delivery
- Accurately update and maintain computer records and systems used by the service
The Person:
- Must have relevant experience for this role.
- Must hold 5 GCSE'S including English and Maths grades 5 (c) and above.
**Job Types**: Temporary contract, Full-time
**Salary**: £11.39 per hour
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: cchso
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