Creative Software Support

2 weeks ago


London, United Kingdom Royal College of Art Full time

Do you have experience in Creative Software Support? Are you eager to support Art & Design Postgraduate students developing ambitious creative projects?

The Computing & Technology team is looking for a Technical Assistant in Creative Software Support who can assist students using our open access computing spaces, primarily in our Kensington campus.

This will be a casual worker contract until the end of July 2024. This post will be 35 hours per week (5 days) at the rate of £17.05 per hour. The Purpose of the post and relevant skills are listed below.

Purpose of the post:

- Provide technical assistance and advice as part of the Computing & Technology team in the effective provision and availability of specialist equipment, materials, and work areas in order to facilitate academic delivery, student learning, research and enterprise activities.

Duties and Responsibilities:

- Providing technical assistance and advice in Creative Software Support in a range of relevant software packages.
- Supporting the growth of Computing & Technology equipment, software and services across the College, including the buying and setting up of new equipment and services.
- Ongoing learning through making and skills sharing as part of a dynamic team.
- Maintaining specialist equipment and safety and keeping accurate records.
- Supporting College Teaching, Learning and Research activities that may require Computing & Technology knowledge and skills as appropriate.
- Comply with all Royal College of Art policies and procedures
- Monitor and maintain a safe working environment in accordance with H&S policies and procedures employed for managing Health and Safety.
- Undertake any other duties consistent with the role as required and in agreement with the Technical Services Coordinator and Technical Services Manager.

Personal Specification:

- Knowledge and experience of Creative Software Support.
- Experience of one or more of the following software packages: Adobe Photoshop, Illustrator, In-Design, Premier Pro. After Effects, DaVinci Resolve.
- Excellent communication and interpersonal skills.
- Ability to use initiative and work as part of a team.
- Excellent organisational, time management, planning and problem-solving skills.
- Good IT skills and excellent numeracy.
- The ability to use initiative and work independently and as part of a team.
- Experience in 3D CAD software such as Blender, Rhino, Grasshopper, AutoCad, Fusion 360 or Revit would be desirable but not essential.
- Experience of creating online learning materials and using online booking systems such as Moodle is desirable but not essential.

About the RCA

Founded in 1837, the Royal College of Art is the world’s largest community of postgraduate art and design students. It is also the oldest art and design university in continuous operation and has been ranked as the world's number one art and design university for a remarkable nine consecutive years, according to the QS World University Rankings by Subject 2023 - the worldwide survey of academic and industry opinion.

**THIS IS A ROLLING ADVERT AND WILL REMAIN OPEN UNTIL FILLED - SO PLEASE SEND YOUR CV AS SOON AS POSSIBLE.**

**Job Types**: Full-time, Temporary contract

**Salary**: £17.00-£17.05 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Technical support: 1 year (preferred)

Work Location: In person


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