Head of Operations

Overview:
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to delivery on their commitments.

Qualifications:

- Experience of leading, motivating and developing management and functional teams - operating in a 24/7 environment
- Operational, Transport, Warehousing and Commercial experience, within a fast moving environment, and preferably in the food industry
- Change Management expertise
- Lean / Continuous Improvement tools / methodologies
- Budget and KPI management
- Understanding of Planning models systems and processes
- Ideally degree educated (or equivalent experience)

**Responsibilities**:

- Develop and own the warehouse operations business plan.
- Evaluate and drive solutions for effective capacity planning, including understanding growth areas and its implications. Make and implement recommendations to cater for potential challenges.
- Advance planning to ensure people resources and capital investments are recommended / available to meet operational growth targets.
- Set clear expectations, stretching departmental, team and individual targets. Hold people accountable for targets, actions and results.
- Lead and motivate others. Have a strong, visible and active leadership presence, to achieve and excel in target delivery and performance.
- Control and improve operational performance, service delivery, financial management, team management and development, legal compliance, cost and quality.
- Drive a strong H&S culture and behavioral mindset.
- Partner with other leadership team members to ensure alignment, joint ownership and collaboration with business plans, priorities and initiatives.
- Ensure internal customer expectations are met
- Identify team talent, developing team members and driving exceptional people performance.
- Absence, disciplinary, capability and grievance management
- Identify and involve team members in continuous improvement initiatives
- Develop solutions to deliver premium and cost effective service
- Management of operational budget and costs
- Management of legal compliance and internal qualification requirements
- Communicate regular business performance to Operations team & Site GM
- Identify and execute optimum solutions to improve profitability through resource optimization