IT Apprenticeship

Calling all aspiring IT Support Technicians **Team 17 Digital Limited **are looking for a passionate **IT Support Technician Apprentice** to join their growing team.

Team17 Digital Limited is a British video game developer and publisher based in **Wakefield**. Throughout your apprenticeship you will be providing 1st line support to staff and helping them with any issues they have with their hardware and software. This is a fantastic opportunity to learn and expand your knowledge in a fast-moving environment.

In this role, you’ll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships.

**A Typical Day in the Job**:

- Working alongside the other technicians to assist with customer support requests
- Assisting with setting up and maintaining computers, audio-visual equipment, consoles and other equipment
- Assisting with the upkeep of the IT inventory
- Maintaining and updating user accounts and profiles

Full training and support will be provided by your workplace mentor and from the Baltic team.

**Salary, Hours** **&** **Benefits**:

- £18,000 per annum
- Monday - Friday
- Flexible working hours between 08:00 - 18:00
- Fully office based

**Desired Qualities, Skills and Knowledge**:

- Passion for IT
- Communication both written and verbal
- Enthusiastic and willing to learn
- Ability to work with initiative
- Grade 4/C in Maths and English GCSE or Functional Skills equivalent

**Your Training with Baltic**:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

**Next Steps**:
**Eligibility Criteria**:
**Vacancy Information**: Location
- Wakefield

Postcode
- WF1 2UL

Programme
- ICT Support Technician - Level 3

Salary
- £18,000.00

Reference
- JO-2307-13464