Membership Support Assistant

2 months ago

London, United Kingdom membershipbespoke Full time

**Prestigious Membership Organisation**

**Hybrid Working Model - 3 days in Central London Offices 2 days at home.**

**Hourly Rate: £11ph + holiday pay IMMEDIATE START**

**3 month temporary role, Full Time 35 hours per week.**

**Role**:Support Assistant (Membership subscriptions)**

**Responsible for Membership Support and Administration**

To respond to queries from members, customers and the public, acting as a first point of contact for all telephone enquiries

To produce and despatch all examination diplomas by:  sending lists of names to calligrapher;  checking the names when they are delivered back from calligrapher;  sending the diploma by recorded delivery if requested;
To process membership subscriptions including online payments, credit and debit cards, cheque and bank transfer

To send out diploma confirmation letters

To process all the examination results - record in SIMS;
To assist with the membership renewal process and send out notifications and reminders via Dotmailer

To register your interest in this role please **send your CV**

MembershipBespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

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