Trainee Claims Administrator

4 weeks ago


Bolton, United Kingdom BDElite Ltd Full time

BDElite has been a trusted supplier to UK insurance brokers for a number of years. Providing innovative total claims management, along with essential aftercare support for broker client’s following a motor incident. BDElite offers a diverse product range of personal and commercial add-on insurance policies.

**Career Opportunity**

At BDElite our employees enjoy a progressive career in a successful claim’s management company; which is demonstrated by the number of staff who have worked at BDElite for more than five years.

Our company ethos focuses around the principles of work, life, balance which we strive to nurture in all our employees and fully support through our range of employee benefits.

So, if you are passionate about delivering customer service excellence, every day, we want to hear from you.

We are currently recruiting for Trainee roles.

**The Role**:
As a claim’s handler, you will need to work closely with colleagues, brokers, policyholders, insurers and service suppliers to provide a full claims service including accident management. The roles represent an opportunity to be part of a successful and dynamic department.

**Duties and Responsibilities**

Provide a point of contact for any incoming broker query or complaint and action as appropriate.

Maintain high standards of customer service.

Provide a courteous approach to all customers.

Ensure the timely allocation of tasks within the department, company and FCA guidelines.

Manage the policyholder’s full expectations.

Keep Brokers and Policyholders fully updated throughout the claim.

Manage the claim from First Notification of Loss (FNOL) to completion of claim, ensuring the client and broker are updated fully throughout the customer journey.

Liaise with the client’s insurers throughout the claim from FNOL to completion ensuring the policyholders claim is dealt with correctly and efficiently.

Manage the policyholder’s full expectations

Manage low-level complaints with assistance from team leaders and managers.

**Benefits**:
At BDElite we like to think of our employees as our extended family. So, it should come to no surprise that our employee loyalty program is designed to improve personal well-being; while at the same time reward hard work, whilst encouraging loyalty through a multitude of benefits and choices.

Here are a few of the benefits we offer:

- 21 days annual leave, plus bank holidays increasing to 30 days over time.
- Your birthday off
- Half day Christmas shopping
- Remote working options available
- Workplace Pension Scheme
- Relaxed dress policy
- Eyecare vouchers
- Cycle to work scheme
- Training and Development
- Sports and social club
- Health care plan (available once passed probationary period)
- Employee matched fundraising scheme

**Additional Information**:

- Full-time permanent position
- Hours of work: Monday to Friday 9-5pm, with ocasional Saturday (3.5hrs)
- Full Training will be provided
- Once fully trained option to work from home 2 days per week.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00 per year

Schedule:

- 8 hour shift

Work Location: One location



  • Bolton, United Kingdom BDElite Ltd Full time

    BDElite has been a trusted supplier to UK insurance brokers for a number of years. Providing innovative total claims management, along with essential aftercare support for broker client’s following a motor incident. BDElite offers a diverse product range of personal and commercial add-on insurance policies. **Career Opportunity** At BDElite our employees...


  • Bolton, United Kingdom Stanmore Insurance Brokers Full time

    **Exciting Opportunity: Join Our Team as a Trainee Claims Handler!** Are you ready to kick-start your career in the dynamic world of insurance and finance? We're thrilled to offer a fantastic opportunity for a motivated individual to join our specialist nursery insurance team as a Trainee Insurance Claims Handler. This role is the perfect blend of...


  • Bolton, United Kingdom Kaizen Law Full time

    **Job description** Young and vibrant Law Firm, Kaizen Law based in Bolton, is looking to appoint a Receptionist/ Legal Office administrator. Key duties will include: - Answer all incoming telephone calls and redirect to the appropriate person; taking accurate, clear telephone messages, and passing on to the relevant person in a timely fashion - Deliver a...

  • Claims Handler

    1 month ago


    Bolton, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

    **Claims Handler - Greater Manchester** **Salary to £28,000 - £34,000** A career awaits for an experienced Claims Handler, looking to either join a growing Commercial team, or looking to make the transition into property & liability claims to further your career. - handle a large volume of claims on a cradle to grave basis, - offer exceptional customer...


  • Bolton, United Kingdom Impact Insurance Services (Bolton) Ltd Full time

    Impact Insurance are looking for trainees to join their Sales and Admin department We are a busy insurance brokers based in Bolton and this role would suit someone looking to learn Administration and Sales skills, and general office duties. Must be enthusiastic and a team player Schedule: - Day shift Ability to commute/relocate: - Bolton: reliably...

  • New Claims Handler

    2 weeks ago


    Bolton, United Kingdom Clover HR Full time

    Our highly respected and expanding client, one of the UKs leading Personal Injury claims specialist, is looking for a New Claims Handler to join their busy team based in Bolton at an exciting time for the business. This is a largely administrative role with very streamlined processes that requires no previous legal experience or qualification, full training...


  • Bolton, United Kingdom Adecco Full time

    **Trainee Case Manager** Adecco Bolton are currently recruiting on behalf of our long-standing client based in Bolton, a market leading building claims specialist who pride themselves on exceptional standards of customer service. It's a perfect role for a professional with previous experience as a Case Manager and excellent communication skills. This is a...

  • New Claims Handler

    2 weeks ago


    Bolton, United Kingdom Clover HR Services Limited ta Clover HR Full time

    Our highly respected and expanding client, one of the UKs leading Personal Injury claims specialist, is looking for a New Claims Handler to join their busy team based in Bolton at an exciting time for the business. This is a largely administrative role with very streamlined processes that requires no previous legal experience or qualification, full training...


  • Bolton, United Kingdom AXA Full time

    **Description**: It's an exciting time to join AXA, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we're looking for talented people to join our Claims Relationship team on a permanent basis. As Claims Relationship...


  • Bolton, United Kingdom Cowell Recruitment Full time

    **Claims Submission Assistant** **Job description** Would you like to work for a dynamic company based in **Bolton?** We’re looking for a self-motivated person with **accounts experience.** I'm looking for a **Claims Submission Assistant** for my client based within a fantastic business centre in **Bolton.** **About you**: You must have experience in...


  • Bolton, United Kingdom Cowell Recruitment Full time

    **Claims Submission Assistant** **Job description** Would you like to work for a dynamic company based in **Bolton?** We’re looking for a self-motivated person with **accounts experience.** I'm looking for a **Claims Submission Assistant** for my client based within a fantastic business centre in **Bolton.** **About you**: You must have experience in...


  • Bolton, Greater Manchester, United Kingdom MPJ Recruitment Ltd Full time €24,000 - €29,000

    Personal Injury Claims Handler £Monday-Friday MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for a experienced personal injury motor claims handler with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team...


  • Bolton, Greater Manchester, United Kingdom MPJ Recruitment Ltd Full time €24,000 - €29,000

    Personal Injury Claims Handler £Monday-Friday MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for a experienced personal injury motor claims handler with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team...


  • Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

    We are recruiting a Legal Services Administrator to join our growing in house legal team which provides support and assistance to all Trust colleagues in relation to claims, inquests and other healthcare legal matters. To provide a comprehensive range of administrative and secretarial support to the Head of Legal Services when dealing with all types of...

  • Trainee Directors

    3 days ago


    Bolton, United Kingdom Axa Full time

    **Description**: The AXA UK Commercial team in Bolton are currently looking to enhance our Management Liability Connect team and are excited to bring to market an opportunity to join them as a Trainee Management Liability Underwriter. The role will provide the individual a great opportunity to gain exposure of the market and develop key technical skills,...

  • Legal Administrator

    1 month ago


    Bolton, United Kingdom G2 Legal Limited Full time

    A forward thinking Bolton based law firm are currently looking to recruit a Legal Administration Assistant to join the team providing administration support to the investigations team. You will be working as part of a friendly and modern law firm who dealwith pension miss-selling claims. This is an exciting role for someone who has a keen interest in...

  • Administrator

    4 days ago


    Bolton, United Kingdom Haier Europe UK & Ireland Careers Full time

    **Administrator** **£22,500 + benefits** **Bolton** As **Administrator**, in your hands, we’ll surpass the expectations of our retail partners/ customers and get closer to our aim to be the **number one home appliance business** in the UK & Ireland. Our **Administrators** are responsible for managing the complete administration cycle for the return of...


  • Bolton, United Kingdom Stanmore Insurance Brokers Full time

    **Exciting Opportunity: Join Our Team as a Trainee Insurance Scheme Account Handler!** Are you ready to kick-start your career in the dynamic world of insurance and finance? We're thrilled to offer a fantastic opportunity for a motivated individual to join our specialist nursery insurance team as a Trainee Insurance Scheme Account Handler. This role is the...


  • Bolton, United Kingdom PBC Ltd Full time

    Would you like to work for a dynamic company based in Bolton? We’re looking for a self-motivated person with accounts experience. Our client is looking for a Claims Submission Assistant based within a fantastic business centre in Bolton. You must have experience in working with accounts for SME's as well as a general understanding of corporation...

  • Legal Administrator

    2 weeks ago


    Bolton, United Kingdom Clover HR Full time

    Our highly respected and expanding client, one of the UKs leading Personal Injury claims specialist, is looking for a Legal Administrator to join their busy team based in Bolton. Working within the accounts department and reporting to the Fee Earner the successful candidate will have a wide range of administrative responsibilities that must be carried out...