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IT Helpdesk Supervisor
6 months ago
MK is currently recruiting for a newly created role for an IT Helpdesk Supervisor to join our client based in Glasgow City Centre. This is a great chance to join the business as their IT function grows.
On offer is a salary in the region of £35,000 plus benefits and free parking (our client is also close by to public transport links)
Leading a team of 2, you’ll lead a hands on approach to the department, working to not only coach but resolve escalated issues where required.
**We are looking for**:
- Experience of running/managing an IT Support Helpdesk (open to industry)
- Hands on experience providing 1st and 2nd Line support for network, hardware, software, IOS, troubleshooting and incident management resolution
- Confident, engaging, and professional attitude who is customer centric
To discuss this role in more detail please contact Lauren Holliman
**Job Type**: Permanent
**Salary**: Up to £35,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Glasgow City Centre, Glasgow: reliably commute or plan to relocate before starting work (required)
Work Location: In person