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IT Helpdesk Supervisor

6 months ago


Glasgow, United Kingdom MK Recruit Full time

MK is currently recruiting for a newly created role for an IT Helpdesk Supervisor to join our client based in Glasgow City Centre. This is a great chance to join the business as their IT function grows.

On offer is a salary in the region of £35,000 plus benefits and free parking (our client is also close by to public transport links)

Leading a team of 2, you’ll lead a hands on approach to the department, working to not only coach but resolve escalated issues where required.

**We are looking for**:

- Experience of running/managing an IT Support Helpdesk (open to industry)
- Hands on experience providing 1st and 2nd Line support for network, hardware, software, IOS, troubleshooting and incident management resolution
- Confident, engaging, and professional attitude who is customer centric

To discuss this role in more detail please contact Lauren Holliman

**Job Type**: Permanent

**Salary**: Up to £35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Glasgow City Centre, Glasgow: reliably commute or plan to relocate before starting work (required)

Work Location: In person