Current jobs related to Resident Liaison Officer - Glasgow - Hugh LS McConnell

  • Resident Liaison Officer

    4 months ago

    Glasgow, United Kingdom INSULATED RENDER SYSTEMS (SCOT) LTD. Full time

    knowledge of the construction industry - Experience of working in social/ Residential housing - Experience of working with tenants and leaseholders whose homes are undergoing major building works. - Ability to communicate effectively, verbally and written. - Can create and maintain constructive working relationships - Proficient in Microsoft word and Excel -...

  • Customer Liaison Officer

    6 days ago

    Glasgow, United Kingdom Sureserve Group Full time

    Now hiring: Customer Liaison OfficerAt Everwarm, excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and...

  • Tenant Liaison Officer

    3 months ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    **Tenant Liaison Officer x2** ***Glasgow** ***£28,000** The Recruitment Bunker are recruiting exclusively for two experienced Tenant Liaison Officers. **Overview of the Role**: - Tenant Liaison Officer x2 - Salary - £28,000 - Holidays: 30 days - Company Van/Fuel Card - Location - Glasgow **Company Overview** Operating as a leading privately owned...

  • Tenant Liaison Officer

    4 days ago

    Glasgow, United Kingdom Recruitment Bunker Full time €28,000

    Tenant Liaison Officer Glasgow £28,000 The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer. Overview of the role Tenant Liaison Officer Salary – £28,000 Pension Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 Company Van/Fuel Card Location – Glasgow Company Overview ...

  • Tenant Liaison Officer

    1 month ago

    Glasgow, United Kingdom Recruitment Bunker Full time €28,000

    Tenant Liaison Officer Glasgow £28,000 The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer. Overview of the role Tenant Liaison Officer Salary – £28,000 Pension Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 Company Van/Fuel Card Location – Glasgow Company Overview ...

  • Tenant Liaison Officer

    2 months ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer Glasgow£28,000The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer.Overview of the roleTenant Liaison OfficerSalary – £28,000PensionHolidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5Company Van/Fuel CardLocation – GlasgowCompany OverviewOperating as a leading...

  • Tenant Liaison Officer

    4 days ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer Glasgow£28,000The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer.Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Overview of the roleTenant Liaison OfficerSalary – £28,000PensionHolidays: 30 days. 1 additional per year...

  • Tenant Liaison Officer

    2 months ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer Glasgow£28,000The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer.Overview of the roleTenant Liaison OfficerSalary – £28,000PensionHolidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5Company Van/Fuel CardLocation – GlasgowCompany OverviewOperating as a leading...

  • Tenant Liaison Officer

    1 day ago

    glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer Glasgow £28,000 The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer. Overview of the role Tenant Liaison Officer Salary – £28,000 Pension Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 Company Van/Fuel Card Location – Glasgow Company Overview ...

  • Tenant Liaison Officer

    4 weeks ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer Glasgow£28,000The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer.Overview of the roleTenant Liaison OfficerSalary – £28,000PensionHolidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5Company Van/Fuel CardLocation – GlasgowCompany OverviewOperating as a leading...

  • Tenant Liaison Officer

    12 hours ago

    glasgow, United Kingdom Recruitment Bunker Full time

    Job DescriptionTenant Liaison Officer Glasgow£28,000The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer.Overview of the roleTenant Liaison OfficerSalary – £28,000PensionHolidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5Company Van/Fuel CardLocation – GlasgowCompany...

  • Tenant Liaison Officer

    5 days ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer Glasgow £28,000 The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer. Overview of the role Tenant Liaison Officer Salary – £28,000 Pension Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 Company Van/Fuel Card Location – Glasgow Company Overview ...

  • Tenant Liaison Officer

    1 month ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer Glasgow£28,000The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer.Overview of the roleTenant Liaison OfficerSalary – £28,000PensionHolidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5Company Van/Fuel CardLocation – GlasgowCompany OverviewOperating as a leading...

  • Customer Liaison Officer

    4 months ago

    Glasgow, United Kingdom Sureserve Group Full time

    **Now hiring: Customer Liaison Officer**: At **Everwarm**, excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating...

  • Tenant Liaison Officer

    2 months ago

    Glasgow, Scotland, Scotland, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer Glasgow£28,000The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer.Overview of the roleTenant Liaison OfficerSalary – £28,000PensionHolidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5Company Van/Fuel CardLocation – GlasgowCompany OverviewOperating as a leading...

  • Tenant Liaison Specialist

    4 days ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer **Job Summary** We are seeking an experienced Tenant Liaison Officer to join our team at The Recruitment Bunker. As a key member of our operations team, you will be responsible for ensuring the needs of our residents are met and providing administrative support to our team. **Key Responsibilities** * Monitor day-to-day projects and...

  • Tenant Liaison Specialist

    4 days ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    Tenant Liaison Officer **Job Summary** We are seeking an experienced Tenant Liaison Officer to join our team at The Recruitment Bunker. As a key member of our operations team, you will be responsible for ensuring the needs of our residents are met and providing administrative support to our team. **Key Responsibilities** * Monitor day-to-day projects and...

  • GP Liaison Officer

    2 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    Job summary GP Liaison Officer Nuffield Health Glasgow Hospital | Permanent | Part Time - Flexible working Up to £26,000 per annum (pro rata), depending on experience 20 hours per week Main duties of the job Support the definition, development, communication and implementation of business development and / or marketing strategies, policies,...

  • GP Liaison Officer

    2 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    GP Liaison OfficerNuffield Health Glasgow Hospital | Permanent | Part Time - Flexible workingUp to £26,000 per annum (pro rata), depending on experience 20 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do...

  • GP Liaison Officer

    2 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    GP Liaison OfficerNuffield Health Glasgow Hospital | Permanent | Part Time - Flexible workingUp to £26,000 per annum (pro rata), depending on experience 20 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do...

Resident Liaison Officer

3 months ago

Glasgow, United Kingdom Hugh LS McConnell Full time

**Purpose of the Role**:
The role of the Resident Liaison Officer is a vital one, for many residents you will be the first person they meet from Hugh LS McConnell Ltd. Through your words, action and commitment to giving good service, an impression of the company will be formed in the minds of our customers that will directly reflect on our good name.

Reporting to: Project Manager

Location: Glasgow

**Salary**: Depending on experience

Working Hours: Monday to Thursday 8am - 5pm and Friday 4pm.

**Key Responsibilities**:

- Assist with site set up.
- Develop effective working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
- Visit each resident prior to engage them in the programme and obtain sign up to the Project.
- Establish resident’s individual requirements by carrying out an initial resident profile, documenting any points discussed and tailoring individual communication plans accordingly.
- Work with site staff to implement effective practices.
- Carry out a property dilapidation survey with photographic evidence and populate a property folder where necessary with the tenant before works start in the property.
- Create and maintain resident files.
- Liaise with site management staff to enable the flow of information between all parties.
- Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues.
- Arrange appointment for surveys and works.
- Ensure all RLO procedures and paperwork is administered in line with McConnell policies and procedures.
- Manage complaints in line with our complaints procedure.
- Produce and distribute high quality, easy to understand communication materials as requested.
- Participate in Project Management meetings as required.
- Work with the Community Investment Officer to deliver initiatives to the residents.
- Observe site Health & Safety rules and ensure any risks are reported immediately to the site manager.
- Ensure the ‘Key Safe’ procedure is adhered to in line with company policy.
- Arrange satisfaction surveys for all residents, collating responses and work with project staff to use feedback to improve our service.
- Seek continuous improvement in resident liaison procedures.
- Any other reasonable management request.

**Qualifications, Skills & Abilities**:

- First rate communication skills.
- Good at developing relationships.
- Ability to work remotely as well as part of a team.
- Able to work to deadlines.
- Computer literate in MS office.

**Experience**:

- Previous experience within a face to face customer service role.
- Previous resident liaison experience within the social housing sector.
- Report writing.
- Full clean Driving Licence (Essential).

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: RLO/Apr23