Maintenance Assistant

4 weeks ago

Stratford, United Kingdom City Facilities Management (UK) Full time

Salary
- ** £10.70 ph**
- Location
- ** Stratford**
- Shift Pattern
- ** Days**
- This is a _
- permanent_
- , _
- vacancy_
- that will close _
- in a month_
- at 23:59 BST_
- . _

**The Vacancy**

**Role Title**

Maintenance Assistant

**Date**

**Reports to Title**

RMTE Supervisor

**Version**

v1

**Location**

Store specific

**Hours of Work**

16 hours / week, typically Monday - Friday

**Job Purpose**:
This is a key position, carrying out planned and reactive maintenance across a designated site.

The purpose of this role is to carry out non-technical repairs and minor PPM’s. You will also assist in carrying out planned and reactive maintenance at your designated site. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation.

**Key Accountabilities**:
Safety
- Complying with the company Health and Safety Policy at all times.
- Complete all mandatory online training and Evolve modules.

People
- Attend training courses as and when necessary by the company.
- Comply with the company policies and procedures.

Excellence
- Prioritising and completing minor maintenance and repair work to agreed timescales.

Service
- Complete all necessary PPM’s and reactive maintenance schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and as required.
- Responding promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as necessary.
- Ensuring all tools and equipment necessary to complete minor maintenance and repairs are available and serviceable at all times.
- Work with company and client colleagues to ensure laid-down standards of quality are maintained at all times.
- Represent the company in a professional manner at all times and develop a good working relationship with City and client colleagues.
- Support other City technicians/teams with any major or minor maintenance work.
- Carry out all tasks in accordance with specific KPI’s.
- Monitor and update the Mercury system including live job updates

Integrity
- Ensure that all costs are approved.

Other
- Complying with any other reasonable request or instruction from a City employee.

**Financial Responsibilities**:
None

**People Responsibilities**:
None

**Knowledge, Skills and Abilities**:

- Educated to GCSE / Standard Grade level as a minimum.
- Any trade qualifications would be advantageous.
- Previous experience in building maintenance is required.
- Ability to maintain and repair a range of equipment.
- Quality of repairs and maintenance.
- Speed and efficiency of work.
- Problem Solving.
- Good PC Skills - Apple and Android.
- Response to service call requests within agreed response times
- Achievement of PPM schedule within agreed timescales
- Maintenance of Health and Safety policy
- Client and City colleague relationships and feedback
- Full driving license

**We are progressive**
- We regularly communicate our targets and progress
- We encourage creativity & innovation
- We welcome challenge & challenge for better

**We are tenacious**
- We focus on our ambitions
- We lead & empower others
- We are accountable & drive performance

**We are City**
- We invest in our culture
- We live our values
- We collaborate & work together

**We value people**
- We encourage & offer support
- We give thanks & praise every day
- We help our people grow

**We inspire trust**
- We do what we say
- We act with integrity
- We are open & transparent

**The Company**

In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world’s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.

**About City**

**Our Benefits**

**Pension Scheme**

**Retail Discounts**

**Cycle to Work Scheme

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