Brighton Piercer

Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us - everyone is welcome. To see this in action, check out our Tik Tok.

Alignment to our values is what we cherish above and beyond anything else. Our 3 core values are: _Grow Together_**, **_Celebrate Each Other_and _Break All Boundaries._

We are proud of our journey so far and we’re still growing and need more ambitious and values driven people to join us.

**So what’s the mission of our Piercer role?**
- “To help our customers achieve the ear stack of their dreams by providing an exceptional and professional piercing experience”._

**What does success look like in this role?**
- Delivering an outstanding service and creating a memorable customer journey.
- Handling all customer queries effectively and efficiently, always providing guidance and reassurance.
- Establishing a personal connection with new and existing customers.
- Being present with your team on the shop floor when appointments aren’t busy.

**What would you like from me?**
- A minimum of 1.5 years piercing in a studio environment.
- Excellent communication skills & a resourceful attitude.
- Our values resonate with you personally.
- Passionate about the Astrid & Miyu brand.

**All the little extras**:

- Product Allowance + Friends & Family Discount.
- Personal Financial Coaching.
- Welcome Day - an introduction to A&M for all new starters.
- Increased parental leave after 2 years’ service.

**Part time position, base line £16 per hour