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Operations Assistant

4 months ago

Grimsby, United Kingdom Appoint Consulting Ltd Full time

**Operations Assistant - Fulltime - Permanent - Grimsby**

Our client is a global port agency company who put their clients needs first. Due to growth an exciting opportunity for an Operations Assistant**.**

**Purpose of The Operations Assistant Role**:
The purpose of this role is to offer excellent administrative support, responsible for the overseeing & coordination of principal’s vessel appointments routed through the Service Centre. Ensuring Principal & Vessel requirements are met focusing on delivery to the client, full training for this role will be given.

**Responsibilities will include but are not limited to**:

- Perform daily operational requirements ensuring service delivery, in line with the objectives/departmental strategy
- Coordinate vessel calls with local agents and stakeholders to optimise the port call without any delays or additional costs to the principle and/or hub
- Monitor local agency performance and where required ensure service delivery standards
- Stakeholder engagement and relationship building
- Monitoring and compliance of KPIs and cost savings and recording the data
- Ensure compliance with the principal requests, procedures and policies, working instructions and contractual requirements
- Work on call, on a rota basis
- The post holder will carry out any other duties as and when required as requested by a line manager/management

**The Perfect Operations Assistant will be**:

- General administration - PC literate, including Word/Excel/Outlook
- Ability to work individually and as part of a team on own initiative
- Good communicator both verbal and written
- Customer Service Orientation
- Good time management
- Shipping/transportation/logistics experience or knowledge is desirable but not essential
- Results and detail oriented

If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.

While we will endeavour to respond to every applicant personally, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, you have been unsuccessful.

Work Location: One location