IT Helpdesk Analyst

3 days ago

Bolton, United Kingdom Circle Recruitment Full time

Keywords: 1st line support, helpdesk support, service desk analyst, helpdesk engineer.

I am working with a well-known brand within the medical industry as they go through an exciting period of change and growth. You will be joining the company at a great time as there is great opportunity for both personal development and as part of the company.

You will be working within a small team to find and try to provide fixes for all first line issues. You will provide both remote and in person support to colleagues within the company. You will be the first port of call for technical issues both softwareand hardware and escalate issues when appropriate.

To be fit for this position you will need to have great communication and customer service skills. Ability to quickly and accurately log calls.

**At least a years previous helpdesk experience is essential.**
- Like to hear more?_
- Don't worry if your CV isn't yet up to date, call Riyad for an informal discussion - _
- Also, please feel free to add me on LinkedIn._

1st Line Support Technician - Manchester - 1st line support, helpdesk support, service desk analyst, helpdesk engineer,

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