Webchat Advisor

As a Webchat Adviser you would be responsible for identifying customer needs and determining appropriate actions for resolution, delivering commercial KPI’s within our partner stores and increasing our digital presence. Approaching every interaction with customers as an opportunity to increase revenue and customer experience, using solution based selling and offering products and services that meet the customers needs. Retaining and growing our customer base.

**Job Types**: Full-time, Part-time

**Salary**: From £9.50 per hour

**Benefits**:

- Flexitime
- Store discounts

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All equipment is regularly cleaned

Ability to commute/relocate:

- Street, BA16 0BB: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Shift availability:

- Day shift (required)
- Night shift (required)