Operations Director

1 month ago


London, United Kingdom The Co-operative Development Society Full time

CDS is a unique organisation with an unusual mission - to provide, support and promote community-led housing and co-operation - so that more people can shape the things that matter most to them. We are a social landlord in our own right, with more than 820rented and shared ownership homes. Alongside that, we are the largest co-op services agency in the South East, providing landlord finance and governance expertise as a service provider to around 35 housing co-ops and their 1,800 homes. We are also a promoterof co-operation and Community Led Housing, setting aside a proportion of our surplus each year to invest in projects and ideas that can help to scale up the sector to expand the use of co-operation as an effective and empowering business model.

We are seeking a skilled and authentic leader to become our new Operations Director. This experienced problem-solver will effectively oversee our landlord service, including our Income, Housing, Repairs, Asset Management and Property Compliance teams. Youwill inspire the teams you lead and will be a visible and active member of our Senior Management Team. You will support our mission through the work of your teams to make sure our landlord service is community-led by seeking out ways to meaningfully involveresidents in decisions that matter most to them.

As the social housing sector is once again looking to deliver a more resident-centred and community-led approach to how we provide and manage homes, we will look to you to develop and drive strategies that put residents at the heart of our work whilst ensuringsafety, quality and value for money.

Our "U-Tick" values are:
**Unity**We work as one team, with one reputation

**Trust**We thrive to be reliable, fair and to act with integrity

**Intention**We know why we do things, we have plans and we monitor them

**Impact**We care about the impact we have on others

**Collaboration**We achieve more when we work with others

**Communication**We seek understanding as a basis for win/win solutions

**Kindness**We are brave & hones, facing difficult issues with empathy

These values drive everything we do, and we expect the same from you. With a strong sense of accountability and integrity, you will make decisions with intention and tirelessly pursue facts, resolve complex issues and go toward difficult things, seekingalways to leave things better than you found them. Apart from the opportunity to make your mark at CDS by serving as Operations Director and getting to prove your ability to make quantitative improvements in our landlord service, we offer a competitive salary,bonus scheme and generous benefits. We take our employee engagement seriously and will invest in your development and training.

We are actively working toward becoming an anti-racist and inclusive organisation, open to challenge and learning in all our work. We are committed to looking for all kinds of talent to build a diverse workforce that represents the people we serve and encouragepeople from all backgrounds to apply.

**Closing date: Monday, 27th February 2023 at 10am**

**First interviews: Tuesday, 14th March 2023 at our offices in Central London**

**Second interviews: Friday, 17th March 2023


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