Head of Operations North America

**Role**: Head of Operations North America

**Location**: Cincinnati, Ohio, United States / Kentucky

**Work type**: Permanent

**Package**: Competitive salary, bonus, medical, dental & vision, maternity/paternity, insurance, additional benefits

ARCA Resourcing is exclusively partnered with a well-established global manufacturing organisation seeking to hire a Head of Operations in North America. This is a fantastic opportunity to be part of an established business which has achieved acceleratedgrowth and has ambitious growth plans in North America.

Agile and innovative, the company has a strong family culture which provides a positive working environment where employees feel valued and are trusted with autonomy. They are a global company with manufacturing in the UK, USA, Australia and China.

Reporting to the Global Operations Director, the Head of Operations will be responsible for overseeing and growing the North American manufacturing footprint by establishing a network of key suppliers and developing our capabilities to meet the needs ofthe North American markets. The role will cover production, supply chain, and planning for the North American facility.

**Key duties include but will not be limited to**:

- Accountable for inventory onsite, ensuring materials availability to allow manufacturing to meet customer requirements.
- Develop planning and management tools to streamline the customer experience.
- Lead operations improvement projects to grow site capabilities.
- Develop the Supply Chain for key components, assemblies and commodities.
- Provide mentoring and leadership to operations and supply chain team members.
- Report on North American operations performance to the global business leadership
- Determine staffing requirements to manage North American team.
- Address operational issues and concerns in a timely manner
- Develop a 'customer first’ team capable of exceeding market delivery expectations while controlling operational costs.
- A natural leader and change manager
- Able to communicate in a clear and concise manner and share information/new ideas with team members
- Ability to dive deep into processes and drive results
- The hunger to continuously learn and develop
- Ability to meet tight deadlines and balance multiple, competing priorities
- Excellent commercial and financial acumen
- Strong attention to detail and analytical skills