Trainee Legal Helpline Advisor

5 months ago


Leeds, United Kingdom Lyons Davidson Solicitors Full time

Do you take pride in delivering an excellent service to customers and clients?

Do you want to make a difference to people’s lives on a daily basis?

Do you hope to gain experience in a legal environment?

If you’ve answered YES to any of these questions then READ ON.

We are looking for ambitious and proactive people who enjoy talking to real people and using their legal training to help them. We currently have a number of Full Time Trainee Legal Helpline Advisor opportunities in our Legal Helpline team based in Bristol or Leeds. This role is part office working and part remote working.

This is an excellent opportunity for someone who wishes to use their legal knowledge to provide practical advice to clients and gain invaluable experience of providing legal advice in a fast paced and varied client facing role.

As a Trainee Legal Helpline Advisor, you will be required to learn how to be an effective advisor; research and improve your legal knowledge and build on your communication skills on an ongoing basis. You will be encouraged to share information, knowledge and experience with colleagues in a supportive environment. You will also receive regular salary reviews in line with your development within the role.

You will work alongside experienced advisors who will provide support and coaching on an ongoing basis. You will join a team that offers training contracts because we value the contributions of talented people and like to see the team progress. You will of course receive initial training and will have access to the specialist departments of the firm should you need their help.

We’re different to other law firms. We take a fresh approach to law and know that our strength, both as a place to work and as a business, comes from our people. That’s why we value personality and individuality and allow our staff the space and respect to do a great job for our clients.

**Duties/Responsibilities**:

- Provide clear, concise legal advice to people from a variety of backgrounds over the telephone
- Ensure accurate recording on our case management system (Filestream)
- Keep legal knowledge up to date and attend training as and when required
- Administration tasks and reporting to Insurer clients as required
- Complying with agreed service standards

**Skills/Competencies required**:

- Must have an excellent telephone manner
- Good attention to detail
- The ability to remain calm while thinking on your feet
- Good team player
- Ability to use own initiative and work to strict deadlines
- Excellent written and verbal communication skills

**Hours**:35 hours, Monday - Friday (7 hours per day between 8am - 8pm)



  • Leeds, Leeds, United Kingdom Leeds City Council Full time

    Citizens Advice Leeds is a local charity that helps people resolve financial, housing, employment, and other legal issues. We deliver our services through face-to-face, telephone, and online channels.We are seeking a Welfare Rights Advisor/Trainee to join our Help to Claim team. As a key member of our team, you will help people make claims for Universal...


  • Leeds, Leeds, United Kingdom Farrar Levin Legal Recruitment Full time

    Farrar Levin Legal Recruitment is seeking a Senior Legal Advisor to join our team in Leeds. In this role, you will work closely with partners to develop and implement effective strategies for handling complex health and safety matters.As a key member of our team, you will be responsible for conducting research, providing expert advice, and representing...

  • Senior Legal Advisor

    2 weeks ago


    Leeds, Leeds, United Kingdom Triumph Consultants Ltd Full time

    Job Title: Senior Legal AdvisorAbout the Role:We are seeking a Senior Legal Advisor to join our team at Triumph Consultants Ltd.Key Responsibilities:Drafting high-value commercial contracts, funding, and loan documentation for infrastructure and construction projects.Providing legal advice and assistance in relation to contract disputes and dispute...


  • Leeds, United Kingdom Clark Legal Full time

    **Salary**: £17,500 - £20,300 DOE/ age **Benefits**:25+ days annual leave plus statutory holidays with option to purchase additional days, sponsorship for further qualifications, pension scheme, life assurance, travel loans, discounted car parking, private healthcare and more **Hours**: Full Time (37.5 hours per week) An entry level opportunity to build...


  • Leeds, United Kingdom Clark Legal Full time

    **Salary**: £17,500 - £20,300 DOE/ age **Benefits**:25+ days annual leave plus statutory holidays with option to purchase additional days, sponsorship for further qualifications, pension scheme, life assurance, travel loans, discounted car parking, private healthcare and more **Hours**: Full Time (37.5 hours per week) An entry level opportunity to build...


  • Leeds, Leeds, United Kingdom Countrywide Mortgage Services Full time

    Trainee Mortgage AdvisorAbout the RoleAs a Trainee Mortgage Advisor at Countrywide Mortgage Services, you will have the opportunity to develop a rewarding career in mortgage services. Our structured and transparent progression opportunities will help you achieve your goals.Key Responsibilities:Building relationships with the Estate Agency team through...


  • Leeds, Leeds, United Kingdom Irwin Mitchell LLP Full time

    Legal Services Trainee Solicitor RoleWe are a leading law firm that provides expert advice and support to businesses across various sectors. As a trainee solicitor, you will have the opportunity to work with our experienced team of lawyers and gain valuable skills and knowledge in the field of legal services.Compensation Package: £24,000 - £31,000 per...

  • Senior Legal Advisor

    4 weeks ago


    Leeds, Leeds, United Kingdom Marshalls Full time

    Job Title: Senior Legal AdvisorJob Summary:We are seeking a highly skilled Senior Legal Advisor to join our in-house legal team at Marshalls. As a trusted adviser and partner to our business and Board, you will play a key role in managing external Counsel and relationships with statutory bodies and regulators.Key Responsibilities:Provide legal advice on...


  • Leeds, Leeds, United Kingdom Countrywide Mortgage Services Full time

    Trainee Mortgage AdvisorBecome a Mortgage Advisor with Countrywide Mortgage ServicesAt Countrywide Mortgage Services, we offer a structured and transparent progression opportunity for our Trainee Mortgage Advisors. Our competitive basic salary and OTE of £20,000 - £30,000 in the first year make this an attractive career path.What's in it for you?Full...

  • Senior Legal Advisor

    4 weeks ago


    Leeds, Leeds, United Kingdom Michael Page UK Full time

    About the Role:We are seeking an experienced Senior Legal Advisor to join our client, a multinational pharmaceutical company with a global network of approximately 37,000 employees across 58 markets.Key Responsibilities:Provide pragmatic legal advice to commercial business units.Support Senior lawyers in the team on general procurement projects and...


  • Leeds, Leeds, United Kingdom JMC Legal Recruitment Full time

    About the RoleThis is an exciting opportunity to join a leading national team as a Senior Legal Advisor for Infrastructure Projects.The successful candidate will have a minimum of 4-8 years PQE and excellent verbal/written communication skills. They will be commercially aware, proactive, and innovative, with a real interest in the subject matter.The role...


  • Leeds, United Kingdom Switch Advisor Ltd Full time

    Are you passionate about sales, marketing strategies, and eager to kick-start your career in a dynamic industry? We're seeking enthusiastic individuals like you to join our team as Trainee Marketing Assistant! **Duties**: - Monitor and analyze the performance of marketing campaigns and provide reports to management - Collaborate with cross-functional teams...


  • Leeds, United Kingdom CV-Library Full time

    Page Personnel have just registered a new exciting Permanent Legal Customer Service Advisor Position in Leeds to work for a reputable and prestigious Law Firm! This would be an excellent opportunity for an experienced Customer Service Advisor looking for that next step in their career to join a progressive business which offer excellent development! If you...


  • Leeds, Leeds, United Kingdom Poppletons Recruitment Full time

    About the RoleAs a senior legal advisor, you will be responsible for providing expert advice to clients across various sectors. This is an excellent opportunity to work with a modern and innovative legal services organization that values flexibility and autonomy.This role offers nationwide coverage, allowing you to choose the branch closest to you and start...


  • Leeds, Leeds, United Kingdom SaccoMann Full time

    Sacco Mann is working with a leading Private Equity backed business with ambitious growth plans. We are seeking a Legal Counsel to manage the legal function, reporting to the Director of Audit, Risk & Compliance. This hybrid role requires two days in the office, based at the HQ on the outskirts of Leeds.The ideal candidate will have a minimum of 5 years PQE...


  • Leeds, United Kingdom CV-Library Full time

    Page Personnel have just registered a new exciting Permanent Legal Customer Service Advisor Position in Leeds! If you are experienced within customer services and looking for that next step in your career with a business that will provide excellent training and progression then please apply now! Client Details Page Personnel have just registered a new...


  • Leeds, Leeds, United Kingdom SaccoMann Full time

    Sacco Mann is partnering with a Private Equity-backed business with ambitious growth plans to recruit a Legal Counsel to lead the legal function. Reporting to the Director of Audit, Risk & Compliance, this hybrid role requires 2 days in the office, based at the company's HQ on the outskirts of Leeds.This is a standalone role, and the ideal candidate will...


  • Leeds, United Kingdom B AND C CAR PARTS Full time

    We have a vacancy for a hard-working, outgoing and proactive trainee car parts advisor for our store in Kirkstall, Leeds. We are a small friendly team of 6 and have been in business since 1987 This is a full time permanent position. The position is 42 hours a week over 5 days. Previous experience is not required as full training will be provided, an...


  • Leeds, Leeds, United Kingdom Taylor Rose Full time

    At Taylor Rose, we offer a unique opportunity for legal professionals to work on a consultancy basis. As an independent lawyer specialist, you will have the freedom to earn up to 75% of your billing.You will have access to our top 60 law firm's accreditations and be part of a network with over 30 offices nationwide.Work from home or make use of our...

  • Senior Legal Advisor

    4 weeks ago


    Leeds, Leeds, United Kingdom Michael Page (UK) Full time

    About the RoleWe are seeking a highly skilled Senior Legal Advisor to join our team at Michael Page (UK). As a key member of our legal department, you will provide expert legal advice and support to our clients in the banking and finance sector.Key ResponsibilitiesAssist the Head of Governance in supervising key legal and governance risks, including complex...