Progression Advisor

4 weeks ago

Cheltenham, United Kingdom Trigon Recruitment Full time

**Job Title: National Careers Service - Progression Advisor**

**Location: Cheltenham**

**Wage: £26-28,000**

**YOU MUST HOLD A LEVEL 4 IAG QUALIFICATION TO APPLY FOR THIS POSITION**

**Job Summary**

The role of the Progression Advisor is to inspire customers to make well informed, appropriate choices about their future education, training, and career. A Progression Advisor will build strong relationships with customers and identify their skills andabilities through assessment to be able to inform them of their options. They will work to improve the self-awareness and self-confidence in customers by highlighting their strengths and suggesting areas for development, positively setting realistic and achievablegoals.

A Progression Advisor will have good knowledge of the local labour market and a strong understanding of specialist signposting services in the local area/region, building knowledge in areas such as priority sectors, SEND, NEETS, and over 50’s etc.

**Main Duties & Responsibilities**:

- To provide participants with Information Advice and Guidance on progression routes relating to individual participant needs
- To ensure that participants are advised of appropriate progression opportunities within the local area
- To proactively work with participants to ensure positive outcomes and contractual targets are achieved and that the programme is a success
- Produce a detailed individualised SMART action plan for each participant on the programme, adhering to all contract quality and compliance guidelines whilst always maintaining 100% accuracy
- To meet contractual targets within specified timelines agreed at performance review meetings
- Achieve the internal and external quality and compliance standards, such as Ofsted and Matrix
- Provide specific tools to meet customer needs and to enable customers to self-serve and manage their own progression
- Be a meticulous record keeper, ensuring every progression step is agreed, documented, completed, and signed as completed with the relevant evidence in place
- Ensure relevant and accurate signposting of services to overcome specific barriers faced by participants
- To deliver a variety of training and one to one support designed to prepare the customer for securing employment including via work placement / trial that will lead to employment
- To be responsible, aware of contractual job targets in relation to the number of customers we are contracted to have on our provision and the number of job starts and sustained jobs that are expected to achieve with their customers
- Deliver further empowering career interventions, via telephone and digital methods, to compliment and develop existing careers skills action plans with SMART goals and actions to support customer progression and aspirations
- To advise customers on specific education, training, and careers in their local area, and match them to realistic, achievable relevant areas of progression
- Complete relevant customer documentation in line with company procedures
- To carry out inductions and the basic assessment of the customers to identify their transferable skills, strengths, and experience
- To provide one to one support for our customers, job search sessions, exploring the local labour market and securing interviews with employers
- To discuss and examine in appropriate detail, local and more general employment and training opportunities that may be available including any funding options they may be entitled to
- To work with employers, training providers and other agencies to strengthen the service we provide to our customers
- To provide training in self-presentation, interview skills, and telephone techniques and the provision of a quality curriculum vitae for each customer
- To assist customers to produce a realistic action plan leading back to work, including considering obstacles to the successful achievement of the plan and how to overcome them
- To improve life skills of customers by encouraging and valuing their contribution and establishing an atmosphere of trust and understanding
- Is prepared to work flexibly to meet the needs of the contract, such as evenings and weekends, and including any necessary travel and overnight stays
- Accountable for own professional development and undertake necessary training as identified in the Performance Review process.

**Essential Criteria**:
**Desirable Criteria** - Relevant Degree and/or Post-Graduate Diploma

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