Night Auditor

The Sandman Signature Gatwick/Crawley Hotel are looking to recruit a **Night Auditor to** join a fantastic team at the 4-star 151 bedroom establishment in Crawley.

**Are you a Night Owl?** We are looking for a dynamic, highly flexible personality who strives to exceed customer expectations as well as having a willingness to learn and develop within the hospitality industry.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

**PERKS FROM DAY 1**
- 28 days holiday per annum
- Flexible schedule
- Pension
- Free Parking whilst on shift
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- EAP support and counselling
- Employee & Immediate Family Assistance Programme
- Perkbox Benefits including discounts at 1000's of retailers

**PERKS AFTER 3 MONTHS**
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- Northland Mountain Resorts
- Northland Sports

**PERKS AFTER 12 MONTHS**
- X3 complimentary nights stays to use in the UK, Ireland or North America

The hours of work are typically 22:45-07:15 and include weekends & bank holidays. Key responsibilities of this role include:

- To provide a warm, welcoming and friendly environment
- Management of guest arrivals and departures
- Cashiering duties
- To provide guests with information and assistance as required
- Reservations handling
- Telephone handling
- Luggage assistance
- Reconciliation of payments, revenue streams & closing of business date, and the completion of all other Night Audit procedures
- Team Training,
- All other duties as directed from the Front of House Manager
- Have previous hotel management experience,
- Demonstrate supervisor skills; good judgment and common sense.
- Superior written and oral communication skills.
- Excellent organizational and time management skills, with the ability to set priorities for self and others.
- Always delivers exceptional customer service in a professional manner
- Is personable and presentable
- Works well both as part of a team and on own initiative, and with a good level of common sense
- Has a keen eye for detail with the ability to find, trace and correct anomalies
- Is highly reliable and very flexible with working patterns
- Has a strong willingness to learn and is keen to develop and progress within the hospitality industry

**SUMMATION**:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**ABSOLUTELY NO PHONE CALLS PLEASE