Night Porter/security

**Night Porter/Security**:
**Wrexham Llyndir Hall Hotel, Signature Collection By Best Western**:
**The Opportunity**

We are looking for a reliable and responsible Night Porter to join our team and ensure the smooth running of the hotel during the night shift. The Night Porter will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.

**Responsibilities**:

- Managing guest requests and ensuring they are handled promptly and professionally.
- Maintaining security and safety procedures during the night shift.
- Performing regular security checks throughout the hotel.
- Providing general support to the hotel staff during the night shift.
- Assisting with any maintenance or housekeeping tasks that may arise.
- Setting up meeting rooms and other areas as required.
- Serving food and beverages to guests as required.
- Checking guests in and out of the hotel as required.
- Handling any emergency situations that may arise.
- Preparing reports for senior management as required.

**Benefits**
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Previous experience working in a hotel or similar environment, preferably in a night porter role.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.

**Hotel**

Sat on the border of North Wales is our magnificent country house hotel - The Wrexham Llyndir Hall Hotel, part of the Signature Collection By Best Western. Set in breathtakingly beautiful landscaped gardens, enjoying the peace and tranquillity of the glorious Welsh countryside and yet only minutes from the Roman city of Chester.

The hotel is just a spear toss from the Roman city of Chester with its fabulous zoo, shopping and nightlife and neighbouring Wrexham home to one of Europe's largest industrial estates.

Property has 51 great bedrooms, majestic ballroom which is perfect for wedding receptions for up to 130 guests plus Italian terraces with licence to hold civil wedding ceremonies. Eight meeting rooms for up to 120 delegates and a Health club and spa.

The heart of Chester city centre is e