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Administrator

4 months ago

Brixton, United Kingdom chase recruitment group ltd Full time

Describe in a few brief sentences

1. Your team Income Services Team assist with the provision of a day-to-day income management service across Home Ownership and Rents.

They are responsible for providing administrative support, ensuring that systems are in place to support the work of the Income Officers, Collections Officers and Enforcement Officers in managing rent and service charge accounts.

2. What you need the worker to do

Ensure Complaints, Members Enquiries, Freedom of Information and Subject Access Requests are promptly recorded and allocated to the appropriate team.

Respond to queries and enquiries from customers both internal and external.

Take rent and service charge payments via Pay.net.

3. What qualities for you’re looking for

Experience in working as part of a customer-facing team, answering queries through a variety of channels, of working to performance targets and deadlines and of managing workload to meet targets.

4 years admin exp