![Garreg Goch Caravan Park](https://media.trabajo.org/img/noimg.jpg)
Receptionist/administrative Assistant
4 weeks ago
Main Responsibilities of the job
To assist the Park Manager in delivering excellent customer service and provide a warm, friendly welcome to our owners and visitors at all times. The contract is for 35 hours a week spread over a 5 day week including weekends and bank holidays.
As we are a small park your duties will vary and will include greeting and checking in guests, telephone answering, dealing with customer queries, processing computerised bookings and general office duties to include social media. It will also include looking after and maintaining flower beds and green areas around the park.
In addition we will require you to check hire fleet caravans prior to arrivals and assist in our on-site shop.
The key responsibilities of this role are:
- Checking & Preparing Hire Fleet Caravans to a high standard after the cleaners have been in.
- Ensuring that guests first impressions of their accommodation exceeds their expectations.
- Greeting and checking in guests
- Responding to our guest's queries in a timely and efficient manner
- Assist in our on-site shop and ensuring high standard of food hygiene
- Comply with company admin and audit policies.
- Ensuring Health & Safety policies are followed.
- Ensuring that cleaning routines meet company standard.
- Taking telephone and face to face holiday bookings
- Cash handling, banking and general Administration duties
- Monitoring and placing Social Media posts
**Job Types**: Full-time, Permanent
**Salary**: £10.00 per hour
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
Work Location: In person
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