Lead Despatcher

**About The Role**:
The Lead Dispatcher will report into the Logistics Manager - Head of Logistics and is responsible for overseeing the dispatch team. They will be responsible for meeting daily order targets set by the Logistic Managers - Head of Logistics, adhering to the CAA regulations and ensuring that all orders are fulfilled by production. To check stock levels, reporting any deficiencies to Logistic Manager - Head of Logistics and both maintain and update the stock report throughout the shift. To work closely with the production teams, be responsible for ensuring staff are trained and comply to company SSOW. and that Health & Safety is at the forefront of their day-to-day activities.

**Preferred to be trained in x-ray to be used in emergencies as and when required
- ( please not the higher pay rate will only be considered for applicants with previous Xray Knowledge and experience**

The Lead Dispatcher will:

- Direct and support dispatch team.
- Always maintain and follow H&S standards. Working in a safe and effective manor, in line with the training that is delivered.
- Good attention to detail.
- Ability to work independently and use initiative and problem solve.

Main Duties & Responsibilities of the Role
- To work as the Dispatch Lead making sure that the teams load and dispatch the product (In Flight-Supplies) in a timely manner.
- Advising customers of order deliveries by sharing delivery trackers.
- Manage the team and maintain the rotas, annual leave, and sickness.
- Have good attention to detail.
- Ability to work independently and able to use initiative, while being part of a team.
- Oversee that the security sheets are completed correctly.
- To ensure and oversee that all document checks are carried out before dispatching products.
- To liaise with all departments to ensure that products required are available and prioritise accordingly.
- Ensure housekeeping is always kept to a high standard.
- To oversee and ensure that all stock is moved into dispatch with the 8.1 completed.
- Ensure that all broken equipment is tagged and reported.
- To assist - lead with team to carry out ad - hoc tasks as and when required.

Background & Skills
- Experience in dispatch ideally within Laundry and Warehouse
- Strong relationship building and influencing skills.
- Technical expertise in laundry, distribution and logistics is desirable.
- Demonstrates drive and resilience. Open and innovative when working in a dynamic and fast paced environment. Decisive and collaborative in equal measures.

Personal Characteristics/Attributes for the roles
- A natural motivator of people who instils drive and commitment within teams.
- Work very effectively in a fast-moving pressurised environment.
- Passion for continuous improvement and attention to detail.
- A detailed and structured approach to work.
- Able to converse confidently with colleagues at all levels.
- Ability to problem solve in an innovative and flexible manor.
- Very good organisational skills and be able to adapt to changing circumstance promptly.

**About Us**:
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.